Joe Kaufman

Pega BPM professional with a cumulative 30+ years’ experience leading, designing, and delivering enterprise application solutions for the Financial, Telecom, Insurance, Government, Pharmaceutical, and Healthcare industries. Over 10 years leading and developing solutions in Pega 5/6/7/8. Expertise in Pega Express Methodology and the DCO discipline, Case Management, AI/CDH, System Integration (REST, SOAP), Performance tuning, and Release Management. I’m particularly effective in defining technology road maps, strategic planning, and partnering with business teams in meeting corporate goals. I contribute to my career successes by leveraging business acumen, broad technical knowledge, and aptitude in developing collaborative relationships and cross-functional teams. I’m regarded as a consummate leader and mentor. I strive to achieve innovative solutions with creative thinking and build business processes that deliver ease-of-use applications with just-in-time information architectures. Joseph guides Product Owners and business architects on their digital transformation journey with Pega Infinity’s case management, process automation, case, AI (CDH), robotics, integration, and security capabilities. He works collaboratively with the Business Architects on Pega’s Direct Capture of Objectives (DCO) activities using AppStudio to visualize case journeys and aligns business requirements with the platform capabilities. He mentors Pega COEs and Pega Lead System Architects in architecting solutions for prescriptive delivery for low-code and full-stack development. Leads discovery efforts, including design thinking activities, and develops POC( proof of concept) and POA (proof of architecture) solutions to overcome technical challenges or performance concerns. Joseph is a modernization thought leader developing the architectural roadmap and technical approach for existing applications. His clients leverage his experience in Customer Service and Pega Marketing applications, coaching teams to use OOTB capabilities and minimizing customization. Specialties: ● Enterprise Informatics, Analytics, and Business Process Management (BPM) solutions. ● Life Science SME in Molecular Diagnostics and Informatics ● Patents awarded for inventions in universal genetic biomarker technologies.