As a Customer Success Manager at Flashy, I focus on strengthening client relationships while driving measurable business growth across a portfolio of SaaS customers. Managing a $1.5M book of business, I regularly exceed revenue targets by identifying expansion opportunities, re-engaging dormant accounts, and helping clients maximize the value of the platform through data-driven insights. My background across customer success, account management, and business development allows me to approach each client with a commercial mindset, balancing long-term partnership building with revenue ownership and growth.