Matthew Thompson
About
Detail
SVP of Sales Operations
Brighton, Michigan, United States
Résumé
Jobs
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SVP of Sales OperationsNFTYDoorMay 2026 - Current (4 months)- Senior Vice President of Sales OperationsNFTYDoorMay 2026 - Current (4 months)
- Senior Vice President of Consumer DirectRateOct 2025 - May 2026 (8 months)
- VP, Sales OperationsRateSep 2024 - Oct 2025 (1 year 2 months)
- Principle Product ManagerSagentDec 2023 - Sep 2024 (10 months)
- Executive Business StrategistRocketJul 2021 - Jul 2023 (2 years 1 month)Worked with the Executive Team to developed & implemented strategies geared toward cost reduction and revenue generation.
- Director of IdeationRocket MortgageJun 2017 - Jul 2021 (4 years 2 months)Led a fantastic team that operated one of a handful of Open Ideation platforms in the United States. As a team we curated hundreds of ideas submitted from over 25,000 team members daily.
- Director of Default Communication & OperationsRocket MortgageApr 2013 - Jun 2017 (4 years 3 months)Led several teams that reviewed delinquent and charge-off accounts, as well as, determine approval or denial of Loan Modifications, Short Sales, and Deed in Lieu requests. As the Director I also completed daily management activities and was the key business stakeholder for implementation of technology to adhere to the CFPB Servicing Rules.
- Director of EscrowRocket MortgageMay 2011 - Apr 2013 (2 years)As the first Director of Escrow when we established Rocket Mortgage Servicing I created business processes, reporting, and ensured we met all compliance requirements.
- Executive Mortgage BankerRocket MortgageAug 2004 - May 2011 (6 years 10 months)
Education
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- Bachelor's degree, Organizational CommunicationCentral Michigan UniversityJan 2000 - Dec 2004 (5 years)