Michelle Layli Farnsworth

Senior Program Manager

OneMagnify

May 2024 - Current (2 years 5 months)

Industry: Digital Marketing Client: Fortune 100 Automotive; Commercial Vehicles
• Recruited to save relationship with the Ford Pro CVC portfolio due to systemic under-delivery by organization; within 4 months all delivery and trust regained and renewals for 2025 secured equaling ~$5M across 3 separate programs
• Markedly increasing skills and confidence of staff and leaders in and outside of the organization through consistent training, modeling and support; resulting in strengthened delivery teams exceeding client expectations by 50%
• Expertly managing scope, schedule, budget, risk management, and client management activities for 3 programs for Ford Pro CVC portfolio equaling ~$5M; leading to retaining all renewals and incr

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Company Owner

Mainspring Foundations

Nov 2020 - Current (5 years 11 months)

Industry: Executive Strategy and Coaching
• Sought out to provide business executives and non-profit leadership consulting support regarding intuition-led strategy and transformation, innovative tools and processes for executive personal, and organizational transformation
• Founded impactful and transformational cooperative organization that, through collective cutting edge transformational organizational systems, brings together top talent to provide executive and leadership consulting, transformational coaching, an entrepreneurship leadership program, and organizational alignment support Show less

Consulting Director

Sogeti

Dec 2020 - Jun 2021 (7 months)

Industry: Technology Client: Healthcare; Medicaid; Non-Profit
• Recruited by client to lead multiple projects with high visibility to meet mandated changes in federal and state policies impacting organizational operations and strategic plans; led to successful implementation and organizational changes
• Increased business with client due to the trust built with client, successful implementation and strategic view for follow on client needs; led to $500K new business

Consulting Manager

ERPi

Jul 2020 - Dec 2020 (6 months)

Industry: Professional Services for Federal Agencies Client: Government Agency; DC Headquarters
• Trusted guide to the Veteran Health Administation’s Associate Chief Financial Officer (ACFO) and her team to support successful completion of key projects in an ever changing health care environment during COVID; leading to successful completion of mission critical projects
• Exceptionally managed and developed team of 4 financial experts to support the ACFO’s five workstreams with timely delivery of high-quality deliverables as well as the creation and implementation of annual plans; led to improving the processes and outcomes of each of the workstreams that were replicated after our contract ended Show less

Executive Consultant - Organization Change Management

ERPi

Sep 2019 - Jul 2020 (11 months)

Supported multifaceted project with respects to implementation and change management strategy.

NextGen Transition Program Director, Federal Employee Program Operations Center

CareFirst BlueCross BlueShield

Nov 2017 - Sep 2019 (1 year 11 months)

Industry: Healthcare; Technology; Federal
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• Recruited to design and direct the transition of multiple products, processes and project teams from the IT delivery organization into the maintenance organization; successful implementation with minimal disruption to final outcome
• Effective at influencing peer management within the delivery and maintenance departments of a siloed organizational structure to complete the transition; led to alignment on timelines, budgets, staffing plans, project acceptance criteria, delivery documentation, processes, staffing transitions, engagement of maintenance organization, and product approach; all processes were all incorporated into planning and implementation of future organization wide

Business Change Management Manager, Federal Employee Program Operations Center

CareFirst BlueCross BlueShield

Mar 2016 - Nov 2017 (1 year 9 months)

- Change Management Lead for key BlueCross BlueShield (BCBS) Plan-facing phases of the NextGen Program including: foundational strategies, leadership alignment, development of business processes, identification of documentation efforts, identification of technical and security requirements, internal stakeholder group alignment, effective communication between technology and business, end user communication, implementation and continuity of phases across all projects and across time; led to effective implementation of organization change management processes impacting all participating BCBS Plans. - Change Management Strategic Lead for BCBS Plans including: planning and implementation of Change Management strategy and support for BCBS Plans

Senior Change Management Consultant

CSC

Sep 2012 - Mar 2016 (3 years 7 months)

Industry: Technology Client: Technology Recruited to become Training Lead for implementation of SAP for 16,000 employees of a Fortune 500 technology company; led to hitting the training attendance mark determined by leadership. -Change Management Lead and Sub-Process Product Owner for implementation of SAP global timekeeping tool for 16,000 employees of a Fortune 500 technology company. Responsible for user acceptance testing, cutover, rollout, communications, training and stakeholder engagement of tool in dynamic business and project environment; led to successful deployment of tool across the globe Show less

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Organization Development Consultant

Wright Patterson Air Force Base

Sep 2011 - Jan 2013 (1 year 5 months)

Industry: Technology Services Client: Military Base
• Designed and deployed change management strategy to support migration of 4 TB of sensitive data and 400,000 users from Air Force Knowledge Now (AFKN) to Air Force wide Microsoft SharePoint platform in short time frame and under uncertain circumstances.
• Developed and implemented strategic communication plan and all communication deliverables for migration plan. Communications targeted to key stakeholder groups and delivered on scheduled cadence in accordance with project plan. Communications resulted in high level of support for change.
• Created high quality instructional material for users and administrators across the Air Force to speed technology adoption in new Micro

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Vice-President/Owner

Sirocco, LLC

Jun 2010 - Jan 2012 (1 year 8 months)

• Consulting approach focused on root causes of communication breakdown, a diagnostic model of a continuum of organizational excellence, and the role of individual’s character in organizational change. Consulting interventions included: o Observed and analyzed software development team decision-making process at an information technology company. Observation conducted over an 8-hour period; provided a detailed recommendation report about improving communication styles, leadership skills, and meeting facilitation.
• Created and delivered customized training materials based on assessing needs, interviewing staff, conducting surveys and researching the targeted business. Exceptionally positive responses from administrators and staff, incl

Michelle Layli Farnsworth

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Michelle Layli Farnsworth

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