Lisa Gauthier

Manager Talent Acquisition & Client Delivery - Interstate Equities Corporation (IEC)

PeopleScout

May 2025 - Current (1 year 3 months)

Main areas of focus include client service support, daily operations, process innovation, training & coaching, reporting and measuring the team success.

Manager Talents Acquisition & Clients Delivery- Kohler

PeopleScout

Oct 2023 - Current (2 years 10 months)

Responsible for overseeing the entire client delivery process, ensuring seamless service and operations. Lead project execution by coordinating internal teams, and guaranteeing that deliverables meet client expectations while maintaining high levels of customer satisfaction. Acting as the primary point of contact for clients and addressing any concerns or issues that may arise. Providing proactive trending market insights and usage of AI tools to drive performance success. Motivating and inspiring great performance while fostering a positive environment that encourages collaboration, development and empowers decision making. Responsible for hiring, performance management and career development. Track key performance indicators (KPIs) relate

Manager Talents Acquisition & Client Delivery - Rehlko

PeopleScout

Oct 2023 - Current (2 years 10 months)

Leading team of recruitment professionals and partnering with client’s leadership in filling high volume and niche roles. Managing client recruitment delivery and responsible for the day-to-day operations of the team. Establish strategic direction and provide each business group with the right level of support for their needs. Providing proactive trending market insights, issue resolution and performance success. Responding to client inquiries, concerns and requests. Provide Marketing insights to drive application flow and increase brand visibility. Leverage AI tools to support daily operations and client business needs.

Manager Talents Acquisition & Clients Delivery- Wintrust

PeopleScout

Sep 2022 - Current (3 years 11 months)

Managing client recruitment delivery and responsible for the day-to-day operations of the team. Establish strategic direction and provide each business group with the right level of support for their needs. Successfully serves the client by demonstrating a high level of understanding, earning trust and building strong relationships to achieve partnership goals. Providing proactive trending market insights, issue resolution and performance success. Responding to client inquiries, concerns and requests.

Manager Talent Acquisition & Clients Relationship- Navistar Inc

PeopleScout

Aug 2022 - Aug 2024 (2 years 1 month)

Manager Clients Delivery supporting BMO Financial Group

PeopleScout

Apr 2021 - Aug 2022 (1 year 5 months)

Team Lead Client Delivery (North America)

PeopleScout

Apr 2018 - Apr 2021 (3 years 1 month)

Leading the biggest Recruitment and Strategic Sourcing team for the BMO Talent Acquisition Network in North America. (Corporate finances, Technology & Operations, Wealth management, HR, Marketing, Capital Markets, AML and more). Responsible for team performance, identify training needs, coaching, resolve client delivery issues, participate in leadership meetings with stakeholders, facilitate team meetings and our yearly strategy sessions. Handling all sides of the Client Delivery including managing escalations, special projects, ATS processes, reporting and creation of recruitment and sourcing strategy

Team Lead Client Delivery (Specialty Groups)

PeopleScout

Jan 2018 - Apr 2019 (1 year 4 months)

Leading the biggest Recruitment and Strategic Sourcing team for the BMO Talent Acquisition Network in Canada. We specialized in Corporate Finances, Technology & Operations, Wealth, HR, Marketing, Capital Markets, AML and more. My strong expertise as a Senior Strategic Sourcing Specialist bring me to overview the delivery of our offshore sourcing teams in India and Poland. Involve with the team performances, identifying training needs, provide coaching and guidance, resolve clients delivery issues, participate to leadership meetings with the high management team and facilitate team meetings as well as our yearly strategy sessions.

Team Lead Strategic Sourcing (BMO Talent Acquisition)

PeopleScout

Nov 2015 - Jan 2018 (2 years 3 months)

Lead an exceptional team to deliver outstanding results. Allocated incoming requisition workload to the appropriate team member as per their area of expertise. Senior Search Partner of passive talent using creative methods. Project Management and coordination of resources between several departements. Identifying training needs and providing coaching across the different teams. Stay abreast of market trends, testing new tools and constantly renew our strategies. Expert with database such as Deploy, Ascendify, Taleo, Avature and more. Develop and maintain results tracking systems for each project. Diversified expertise for P&C, Corporate Finances, Treasury, T&O and more. Experience in multi level recruitment, volume or strategic sourcing for

Senior Sourcing Specialist (North America Strategic Sourcing)

PeopleScout

Jul 2011 - Nov 2015 (4 years 5 months)

S

Human ressources consultant

Summum Coaching

Jan 2010 - Sep 2010 (9 months)

- Recruitment - HR consulting - ''Remarkable employer'' program (Organizational Diagnostic) - Facilitator (conference about How to become a Remarkable Employer) - Business Development

I

Project administrator (contract)

INAC Indian and Northern affairs Canada

Jan 2009 - Jun 2009 (6 months)

Organization of the National Geomatics Workshop (Vancouver) - Creation of the event - Coordinating all activities - Ordering all materials required - Collaboration with the Facilitator during the event - Responsible for project results review and closing.

Recruiters

Sapphire Technologies

Oct 2007 - Dec 2008 (1 year 3 months)

Recruitment for Customer Service, Insurances and IT roles. I had the chance to work for many clients such as Bell, Rogers, Belair Direct, Fido, IBM, Desjardins, BNC, CGI and more... I was mandated to execute the full recruitment cycle. From sourcing to background check, I had to make sure to deliver a high volume of candidates on a Monthly basis. I organized JobFair, attended to many career fair, found new strategies to reach my goals, developed my time organization skills and turned my retail sales skills to sourcing skills. I based my success on the excellence of my customer service and my determination to help others in their career.

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