Zach Cowell
About
Detail
Director of Digital Marketing at //TECHYSCOUTS
Bangor, Maine, United States
Résumé
Jobs
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Director of Digital MarketingTECHYSCOUTSSep 2024 - Current (1 year 11 months)- SEO Account ManagerTECHYSCOUTSJun 2024 - Sep 2024 (4 months)
- SEO AnalystRYNO Strategic Solutions formerly Blue CoronaMar 2022 - Jun 2024 (2 years 4 months)
- Senior II Digital Marketing SpecialistTownsquare InteractiveJan 2021 - Mar 2022 (1 year 3 months)
- GFront Desk SupervisorGrand Bohemian Hotel CharlotteJul 2020 - Dec 2020 (6 months)
- Territory Sales ManagerUnited RentalsJul 2019 - Jul 2020 (1 year 1 month)
- Outside Sales AssociateUnited RentalsFeb 2019 - Jun 2019 (5 months)• Gain industry knowledge on phases of construction, equipment and business operations • Operate Rentalman, Salesforce, UR Max daily • Facilitate operations excellence via Box to Box visits • Worked with branches to assists ISRs, OSRs, drivers, mechanics, etc. • Called on C,D, X and N accounts to re-establish relationships and increase rental spread • Presented to an audience of 40+ including peers, management, corporate staff, etc. • Provide communication between branch and customer to ensure a seamless rental process
- Front Desk agentThe Ballantyne A Luxury Collection Hotel CharlotteNov 2017 - Feb 2019 (1 year 4 months)Assisted guests with checking in and out of the hotel Handled all incoming phone calls to the hotel Facilitated with sales tours
- Sales RepresentativeRed VenturesAug 2017 - Oct 2017 (3 months)took inbound calls from customers, sold products to customers via calls
- WSales and Marketing InternshipWestglow Resort and SpaMay 2016 - Aug 2016 (4 months)• Helped Marketing Dept to coordinate, assemble, and carry out marketing events such as Symphony by the Lake • Conducted research on the niche target market of the hotel and how best to reach them • Created connnections with customers and local visitors centers, distributed fliers and menus to visitor’s centers • Created retail reports, Compiled customer data and creating e-mail and mailing lists • Received exposure to and used ResortSuite computer program • Assisted in filing reservations, and, answering calls and transferring calls to different departments • Learned how to upsell guest pakcages for Hotel, Spa and Restaurant, learned to cater to customer needs and desires • Established connections with the local visitor’s center and with
- WHospitality/Customer ServiceWestglow Resort and SpaFeb 2014 - Jan 2017 (3 years)Experience in: Laundry, Overnight/grounds keeping, front desk, marketing • Provided satisfactory and quality experiences for customers by keeping laundry in all areas of the resort clean • Provided customer service to guests by servicing over eighteen rooms: turning down their beds, and removing dirty linens and trash from rooms and thoroughly inspect rooms for cleanliness • Provided customer service by Keeping conferences rooms, Blue Ridge Parlor, and guest bathrooms tidy • Provided customer service and created customer relationships by greeting each guest by name • Assisted guests at the front desk if they had questions or if they were checking in late
Education
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- AMarketing, English minor, MarketingAppalachain State University