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Arihaun Gibson

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Macedonia, Ohio, United States
Contact Arihaun regarding: 
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Full-time jobs

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Job

Résumé

Jobs verified_user 0% verified
  • Pie Insurance
    Billing & Collections Specialist III
    Pie Insurance
    Mar 2025 - Current (1 year 8 months)
    • Manage Tier III escalations via phone, email, and platform channels, providing accurate, empathetic support for complex billing and account inquiries
    • Verify documentation, process refunds, and calculate premium adjustments to ensure accurate, compliant payment resolutions
    • Collaborate cross-functionally to streamline workflows and improve response times for escalated member issues
  • AmTrust Financial Services, Inc.
    Collections Representative II
    AmTrust Financial Services, Inc.
    Dec 2021 - Nov 2024 (3 years)
    • Managed a portfolio of 150–200 receivable accounts, guiding clients through billing inquiries and resolving payment discrepancies with care and accuracy
    • Reviewed reimbursement and adjustment documentation to ensure correctness and timely processing
    • Reopened audits, submitted disputes, and waived penalties when appropriate, maintaining professionalism and precision
    • Exceeded quarterly KPIs through effective organization, problem-solving, and clear communication
  • Graphic Packaging International
    Human Resources Assistant (contract)
    Graphic Packaging International
    Jan 2021 - Dec 2021 (1 year)
    • Supported onboarding, compliance, and timecard management, ensuring accuracy in all documentation
    • Responded to employee inquiries promptly and professionally, fostering a positive employee experience
Education verified_user 0% verified
  • Bedford High School
    High School Diploma
    Bedford High School
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