Rashpal Singh

Talent Acquisition Partner

Collins Aerospace

Apr 2026 - Current (4 months)

Partner with hiring managers to develop impactful job descriptions and define critical skills and capabilities for success. Source, identify, and recommend diverse, high-caliber candidates through innovative sourcing methods. Collaborate with HR partners on compensation, compliance, and recruitment process optimization. Build and maintain talent pipelines to proactively meet current and future hiring needs. Deliver an exceptional candidate’s experience by providing timely communication and transparent updates throughout the process. Support employer branding initiatives, including recruitment marketing, employee referral programs, and campus engagements. Monitor and drive key hiring metrics such as time-to-fill, cost per hire, and can

Talent Acquisition Sourcing Specialist - APAC

SmithNephew

Jan 2022 - Current (4 years 7 months)

For over 150 years, Smith & Nephew has developed advanced medical devices for healthcare professionals around the world. Our pioneering technologies enable nurses, surgeons and other medical practitioners to provide effective treatment more quickly and economically. Being part of the Talent Acquisition team of Smith & Nephew, I am supporting the growth and development of ASEAN recruitment across various functions. Duties: - Sourcing qualified candidates through a variety of channels including direct sourcing, LinkedIn, job boards, referrals, networking, social media, etc. - Delivering exceptional candidate slates by using well-proven, passive candidate recruiting methodologies. - Developing innovative attraction strategies including

HR Compensation & Benefit

Malindo Air

Oct 2018 - Nov 2020 (2 years 2 months)

To lead and organize all 5000 employee’s insurance claims which includes both in-patient and out-patient categories in a timely manner to ensure the admission processes are precisely met for the convenience of all. To administer and accomplish medical & SOCSO claims, including personal visitations of hospitalized employees mostly due to accident cases. To precisely compile and process payroll closings for SOCSO and hospitalization cases. To assists payroll in doing monthly EPF, SOCSO & EIS To manually administer and update thumbprint registrations of existing and new employees on a regular basis in ensuring job requirements are met in accordance to the organization’s Standard Operating Procedure (SOP). Recruitment for both corporate of

Customer Service Advisor

DHL Express Malaysia

Jul 2017 - Jul 2018 (1 year 1 month)

Attended calls and updated customers on problem status/resolution in accordance with the agreed Service Level Agreement(SLA) pertaining bookings, shipment status tracking etc. Worked closely with team members of other departments such as the Ground Operations, Gateway, Sales and Human Resource in resolving cases efficiently. Handled after-hours cases handed over by the Back Line and Case Handling teams.

Customer Service Representative

Shell

Dec 2015 - May 2016 (6 months)

Represented a professional customer focused image of Shell to the public, identified opportunities to improve key customers’ experience.

Global Admin Executive

IBM

Dec 2013 - Dec 2014 (1 year 1 month)

Support client from US. example help them book flight, monitor cleints email

Service Request Management

CSC

Jan 2011 - Jul 2013 (2 years 7 months)

Maintain good working relationships with onsite personnel’s, support groups and other relevant team Maintain good relationship with peers, team leads and manager. Continually improving the quality of requests ensuring all required information is included Identify key improvement area (e.g.: misroute, interface) and submit to knowledge team Contribute new knowledge article for respective regions. Prioritize work load and coordinate all workflow queues based on current business hours to meet SLA's

Helpdesk Analyst

Scicom MSC Berhad

Feb 2010 - Feb 2011 (1 year 1 month)

Actively involved in broadband & e-mails (Microsoft Outlook, My Communicator, Windows Mail) trouble-shooting. Handle managerial level call backs.

Global Support Executive

HSBC

Oct 2009 - Apr 2010 (7 months)

Handled banking and credit cards system access which involved deliverance of pleasing services to the very much valued customers.

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