Dylan Alexander Rodriguez Diaz

Jobs 0% verified

I

Booking.com

Intouch CX

Bilingual customer service and support with orders related with reservations and international hospitality. Bilingual Concierge Support on Social Media advising in business accounts. Management of KPIs and knowledge strategies.
Inventories Manager and data analyst

IDEMIA

Creation of dashboards for banking and manufacturing operations, inventory development, automation and analysis; reports creation to support performance and strategic decisions in the operation. Usage of Power BI, advanced Excel, Power apps, Oracle and Salesforce
Cisco Project Specialist and Reports Management

Zensar

Cisco project management and coordination, data and reports management. Creation of dashboards, data analysis and optimization strategies. Main usage of Excel, Salesforce, Oracle, SAP, Java and Sharepoint
BackMarket

Foundever

Bilingual customer service and technical support with refurbished devices. Creation of tickets with Zendesk.
Logistics Specialist

GLT Logistics

Freights coordination from US. Verification of legal and billing documents, creation and coordination of orders. Usage of Excel and Salesforce.
CSR & Backup Supervisor

Teleperformance

Bilingual Customer service in orders from Walmart. Management of KPIs and action plans creation.
Facebook SME & Supervisor

Atento

Education 0% verified

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