Assistant Vice President, Artificial Intelligence/Machine Learning
Voya Financial
Jun 2019 - Jun 2025 (6 years 1 month)
• Spearheaded the design and implementation of AI platforms that powered decision intelligence across the retirement, wealth management, and insurance business units. • Engineered and deployed multiple GPT-based automation systems for document classification, summarization, and intelligent search that improved processing efficiency by 60%. • Architected causal graph models and integrated them with enterprise workflows to enhance claims processing and fraud detection. • Created a modular and scalable MLOps pipeline using MLflow, Docker, and Jenkins that enabled automated training, model validation, and deployment. • Launched real-time AI microservices using FastAPI and container orchestration for high throughput scoring, reducing latenc