Duaa Khurram

Hands-on customer support, B2B sales, recruitment, and operations professional with 2+ years of call-center experience and current experience building and managing a B2B client-acquisition agency. As Founder & Managing Director of Vanguard B2B, manage business development, prospecting, outreach, recruitment, candidate screening, onboarding, team training, performance tracking, documentation, client communication, and day-to-day operations. Strong in customer communication, active listening, relationship building, follow-up, lead qualification, objection handling, and problem-solving.