Dioni Riesco
About
Detail
Operations Manager • Strategic Operator • AI-Native Automation Lead
Lima Province, Peru
Résumé
Jobs
verified_user
0% verified
Operations & Automation Lead public Remote experienceConvertAIDec 2024 - Current (1 year 9 months)Sole Operations Lead at an AI lead-generation startup. I designed and operate the full operational backbone of the company end-to-end. The approach: a multi-quarter roadmap prioritizing data architecture first, automation second, BI last — reliable foundations before feature velocity. The operational stack I built and maintain alone replaces what would otherwise require a team of 4-5 people per client. The pipeline I own runs end-to-end from lead sourcing to email sending to inbox provisioning, processing 100K+ leads/month and 20K+ outbound emails/month across the full client portfolio. Production stack (self-hosted): • 130+ n8n workflows running ~40K monthly executions • Supabase Postgres as the core data layer • Metabase for BI a- Talent Seekers Operations Manager public Remote experienceTorre.aiOct 2023 - Jan 2024 (4 months)Brought into an AI recruiting startup to lead operational efficiency for the Talent Seekers team, which was responsible for QA on free job openings to ensure they conformed to the company's matching algorithms. What I shipped in 4 months: • Restructured the QA team's operational coverage: redesigned time-zone distribution and shift patterns to cover an 8am-8pm Mon-Sun window at lower cost than the prior business-hours-only model • Built and demonstrated an AI + No-Code automation pilot that reduced core QA process time from 30 minutes to 3 minutes (a 90% reduction) • Codified algorithm knowledge that had previously lived informally, improving onboarding for new team members On the AI pilot: the implementation was not adopted at the
- Strategic Planning & Project Lead public Remote experienceLa Rosa Realty internacionalJan 2023 - May 2023 (5 months)A focused 5-month engagement helping a real-estate brokerage restructure for growth across three workstreams: Strategic plan: Conducted a full diagnostic of the brokerage's operating model, market position, and growth bottlenecks. Delivered a strategic plan covering positioning, agent enablement, lead routing, and operational rhythms. Organizational redesign: Redesigned the work culture and operating model toward a more accountable, agent-centric environment. Built out the process structure and the corresponding technological structure needed to execute on it. Project recovery: Inherited a website creation project that was 3+ months behind schedule due to prior mismanagement. Replanned from scratch with realistic milestones and shipped o
- Operations Manager public Remote experienceThe Team JimenezSep 2022 - Dec 2024 (2 years 4 months)Led operations at a US-based real-estate hub, driving revenue growth and operational efficiency through technology-driven workflow improvements and hands-on collaboration with the real estate team. Built the operational backbone from scratch: • Designed and shipped a 50+ entity Fibery-based Operating System covering CRM, task management, marketing, and finance, consolidating fragmented Excel and Google Docs operations into a single source of truth • Instrumented Brevo marketing campaigns with real-time tracking and sync to the operational platform • Built Make automations connecting CRM, finance, scheduling, and marketing tools • Introduced operational discipline: structured follow-up workflows, agent accountability, KPI tracking
- Strategic Management Consultant + Technology Lead public Remote experienceMS Metodologías Más SistemasMar 2019 - Aug 2022 (3 years 6 months)Spent 3+ years at M+S, a strategic management consulting firm in Lima with a strong technology arm. Joined as a Trainee in early 2019 and progressed through Junior Consultant → Consultant + Customer Success Manager → Strategic Management Consultant + Technology Lead. Strategy + Technology consulting for major Peruvian enterprise: Worked with clients including Corporación E. Wong, Buenaventura, ONPE, Consorcio Minero Horizonte, Ipesa Hydro, ENOSA, and ANA. Engagements spanned: • Operations strategy and KPI framework design • Software implementations (TimeDoctor for time tracking, QPR for KPI management) • Requirements analysis, modeling, and project documentation • Customer Success: portfolio management, retention, and client relati
Education
verified_user
0% verified
- Master of Business Administration - MBAUniversidad de PalermoJan 2025 - Current (1 year 8 months)
- Programa Ejecutivo, Inteligencia Artificial e Hiperautomatización public Remote experienceUniversidad de PalermoSep 2024 - Nov 2024 (3 months)
- Bachelor of Science - BS, Ingeniería de sistemasUniversidad Nacional de IngenieríaJan 2015 - Dec 2022 (8 years)
Projects (professional or personal)
verified_user
0% verified
- Supabase Trigger Observatory public Remote experienceConvertAIApr 2026 - May 2026 (2 months)Custom Flask dashboard for live visualization and monitoring of all database triggers across a multi-schema Supabase Postgres instance. Solves a real visibility gap that Supabase Studio doesn't address natively, surfacing trigger definitions, firing conditions, target tables, and current state across the entire database. Includes session-based authentication, schema/table filtering, and real-time querying of pg_catalog metadata. Deployed on Hetzner via Docker + Traefik, accessible to the internal ops team.
- 4-Tier Web Scraper Service public Remote experienceConvertAIMar 2026 - May 2026 (3 months)FastAPI service orchestrating Playwright + IPRoyal residential proxies + AdsPower browser profiles for high-resilience web scraping. Implements a 4-tier fallback strategy: 1. Direct HTTP 2. Proxied HTTP 3. Stealth Playwright 4. Full AdsPower browser session Includes concurrency limits, resource governance (memory/CPU caps), and graceful shutdown. Deployed on Hetzner via Docker + Traefik behind authenticated routing. Use case: high-resilience data extraction across heterogeneous web targets that resist single-strategy scraping.
- Microsoft 365 Provisioning Stack public Remote experienceConvertAIOct 2025 - Nov 2025 (2 months)Two-service infrastructure powering automated email account provisioning at scale for an AI lead-generation startup. (1) Azure Functions exposing Microsoft Exchange Online PowerShell operations (accepted domains, IMAP/SMTP toggles, DKIM config, proxy addresses, shared mailboxes) as HTTP endpoints callable from n8n workflows. (2) Selenium + AdsPower container service on Azure Container Instances automating Microsoft browser flows that resist API access. Implements per-container job locking, graceful SIGTERM handling, and HTTP 503 backoff signaling for Azure auto-scaling. Enables tens of inboxes provisioned per week with zero manual touchpoints.
- AI + No-Code QA Automation Pilot public Remote experienceTorre.aiDec 2023 - Jan 2024 (2 months)Built and demonstrated an AI + No-Code automation pilot for the Talent Seekers QA process at an AI recruiting startup. Architecture: Make.com orchestration + LLM-powered evaluation step + algorithm conformance checks, replacing what was previously a manual 30-minute review process per job opening. Outcome: reduced core QA process time from 30 minutes to 3 minutes (90% reduction), with quality parity to manual review. Note: pilot was not formally adopted at the time due to tooling preferences, though Torre has since embraced no-code automation platforms across broader operations, validating the original architectural direction.
- Fibery-based Operating System (Real Estate Hub) public Remote experienceThe Team JimenezNov 2022 - Dec 2024 (2 years 2 months)Designed and built a 50+ entity Fibery-based Operating System from scratch for a US-based real-estate hub, consolidating fragmented Excel and Google Docs operations into a single source of truth. Schema covered CRM, task management, marketing campaigns, finance, and agent KPIs; with cross-references between entities enabling real-time pipeline visibility that previously didn't exist. Instrumented with Make automations connecting CRM, finance, scheduling, and Brevo marketing flows. Outcome: 250% revenue growth from 2022 to 2023, attributable to the operational discipline this platform enabled.
- Enterprise Migration: Google Workspace → Microsoft 365 (zero data loss)MS Metodologías Más SistemasDec 2020 - Sep 2021 (10 months)Led the end-to-end migration from Google Workspace and complementary platforms to Microsoft 365 for consulting firm M+S, including cost-benefit analysis, technical execution, and change management. Scope: • Complete user migration (accounts, contacts, Drive → OneDrive) • Corporate repository migration: 300,000+ files, 500+ GB, from Dropbox to SharePoint • User training and change management • Comprehensive QA testing Outcome: zero data loss across the 10-month cutover, without interrupting firm operations.