Drew Harnedy Finding solutions to the major issues facing the healthcare

Associate Business Development Manager

Inovalon

Feb 2025 - Current (1 year 7 months)

Software Engineering Fellow

Self

Feb 2024 - Jan 2025 (1 year)

•Enrolled in a Software Engineering Bootcamp from the University of South Florida ending in a capstone project. •Studied both front-end and back-end engineering.

Member Success Coordinator

Scripta Insights

Aug 2022 - Oct 2023 (1 year 3 months)

• Received and made chats, calls, and emails regarding Scripta Insights’ Pharmacy Benefit Management solutions on monthly outreach campaigns to encourage Members to switch to lower-priced alternative prescriptions. • Multiple customers gave 100% satisfaction ratings on post-call surveys until the reorganization of Scripta Insights eliminated the position of Member Success Coordinator in October 2023.

Customer Success Manager

Datalink

Apr 2020 - Apr 2021 (1 year 1 month)

• Onboarded new customers on the Evoke360 Platform to resolve technical issues for customers. • Performed QA and testing responsibilities due to familiarity with Evoke360.

Sales Development Representative

Validity Inc

Apr 2019 - Feb 2020 (11 months)

• Made 75+ outbound phone calls each day, and found new leads through internet research and social media. •Met weekly and monthly metrics of new opportunities for an Account Executive to close.

Member Services Representative

Insight Global

Mar 2018 - Apr 2019 (1 year 2 months)

•Was a temporary worker contracted with Insight Global at Tufts Health Plan. • As a Member Services Representative, answered calls and emails from those enrolled in a Medicare Advantage Plan from Tufts Health Plan.

Intern Office Assistant

WordStream by LOCALiQ

Nov 2017 - Mar 2018 (5 months)

• Gained experience of working around a SaaS environment. • Helped with running all departments of the office.

Foreign Language Substitute Teacher

Maspeth High School

Jan 2017 - Aug 2017 (8 months)

•Substitute taught 5 classes of the Latin language at the Latin II level. •Created daily lessons through Microsoft PowerPoint.

Junior Content Manager Intern

Gateway RFID Store

Jun 2015 - Aug 2015 (3 months)

•An internship during summer break between college semesters to set up and update the Gateway RFID Online Store. •Created social media content to help improve search engine optimization.

Drew Harnedy

About

Detail

Timeline

Résumé