Currently serving as an SDR at INFOCONTROL, contributing to lead management and sales processes. Previously held roles at Ensol EV and Sueldos Net, where responsibilities included lead qualification, personalized client engagement, and CRM management using tools such as Zoho and HubSpot. Holds certifications in Marketing Digital from Coderhouse and Community Management from Platzi, alongside a Cybersecurity credential from EasyLlama. Focused on leveraging marketing and presales knowledge to enhance client support and operational efficiency. Passionate about structured workflows, strategic problem-solving, and delivering clear, valuable customer experiences.