Dedicated and customer-focused professional with over six years of experience in client relationship management, customer service, and strategic engagement within the banking and logistics industries. Possessing a in Marketing and an MSc in Management and Human Resources Strategy, I bring a blend of academic excellence and practical experience. I am passionate about driving customer satisfaction, building lasting client relationships, and contributing to business growth in line with core values of Integrity, Performance, Innovation, Customer Centricity, and Teamwork.