Dorathy Ukpai

Dorathy Ukpai

About

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Ebonyi State, Nigeria

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Résumé

Jobs verified_user 0% verified
  • P
    Projectcoordinator
    May 2025 - Current (1 year 6 months)
  • Z
    Customer conversations
    Zinuel-ch hotel
    May 2024 - Current (2 years 6 months)
    Managing customers, conversation and marketing, zoom and using AI tools
  • C
    CourseCoordinatorPHLiaisonOffice
    Jan 2024 - Current (2 years 10 months)
  • I
    Customer relations and communications
    Investment analysis at zinuel-ch hotel
    May 2020 - Current (6 years 6 months)
    Attending to customers and managing customers payments
  • N
    Team work better results
    Nigerian Institute of Transport Technology
    Jun 2011 - Current (15 years 5 months)
    Team work by bringing in different skin, knowledge, fostering unity inorder to accomplish tasks effectively
  • n
    Use of notion to create custom workflows
    nitti
    Feb 2011 - Current (15 years 9 months)
    Use of notion for data transfer automated data using zapier
  • n
    Customer service representative
    nitti
    Feb 2011 - Current (15 years 9 months)
    Servicom expert. Manages customer issues and reports back to the organization on how well customers are served by the different departments
  • D
    DeskOfficerSERVICOM,NITT,Zaria
    Jan 2011 - Jan 2013 (2 years 1 month)
  • N
    Zoom usage
    Nigerian Institute of Transport Technology
    Aug 2010 - Current (16 years 3 months)
    Use of zoom for video conference, workshops and meetings for better communication
  • M
    Marketingcoordinator
    Jun 2010 - Jan 2022 (11 years 8 months)
  • N
    Excel, spreadsheet and fluent in English
    Nigerian Institute of Transport Technology and Zinuel-ch Hotels
    May 2010 - Current (16 years 6 months)
    Customer management and keeping accounting records including marketing.
  • N
    Slack for management
    Nigerian Institute of Transport Technology
    Mar 2010 - Current (16 years 8 months)
    Use of slack to streamline communications, improve collaboration and stay aligned
  • N
    Inbound calls
    Nigerian Institute of Transport Technology
    Jan 2010 - Current (16 years 10 months)
    Inbound calls from customers, answering calls, resolving issues and providing support
  • N
    ShortTermTrainingCoordinator,NITT,Zaria
    NigerianInstituteofTransportTechnology (NITT)Zaria(FullTime)
    Jan 2010 - Current (16 years 10 months)
  • D
    AssistantDirector
    DGCE'SOffice(PortHarcourt LiaisonOffice)
    Jan 2010 - Current (16 years 10 months)
  • nitti
    Use of Google tools
    nitti
    Jan 2010 - Current (16 years 10 months)
    Use of Gmail, calendar, drive and docs for communication, meetings and marketing
  • N
    Managing and recruiting
    Nigerian Institute of Transport Technology
    Jan 2010 - Current (16 years 10 months)
    Managing people, recruiting, development and retention
  • N
    Customer relations management
    Nigerian Institute of Transport Technology
    Jan 2010 - Current (16 years 10 months)
    Manage and analyze interactions with customers inorder to improve customer satisfaction and loyalty
  • N
    Pricing
    Nigerian Institute of Transport Technology
    Mar 2009 - Current (17 years 8 months)
    Determining monetary value of products , impacts customer demand and profitability, price that reflects the value of the product to customers
  • N
    Sales
    Nigerian Institute of Transport Technology
    Mar 2009 - Current (17 years 8 months)
    Process of connecting with customers, understand their needs , persuading them to make a purchase . It's critical to driving revenue and customer acquisition
  • N
    Managing projects
    Nigerian Institute of Transport Technology
    Feb 2009 - Current (17 years 9 months)
    Initiating projects, execution of projects, monitoring and closure
  • o
    MemberBudgetCommitteePresbyterianChurch
    ofNigeria,ZariaParish
    Jan 2009 - Jan 2010 (1 year 1 month)
  • T
    TreasurerPresbyterianChurchofNigeria
    Jan 2005 - Jan 2007 (2 years 1 month)
  • P
    Aud itor
    Presbyteria nCh u rchofN igeria ( PCN ),
    Jan 2003 - Jan 2013 (10 years 1 month)
  • F
    FinancialSecretaryPresbyterianChurchofNigeria
    Jan 2002 - Jan 2003 (1 year 1 month)
  • F
    FinancialSecretaryOhafiaImprovementUnion
    May 1998 - Jan 2006 (7 years 9 months)
  • T
    no(Aud itor)
    TonyChetaCol lege,
    Jan 1998 - Jan 2000 (2 years 1 month)
  • J
    Ka no(Aud itStaff)
    Joseph Eged igwe&Co . Cha rteredAccou nta nts
    Jan 1996 - Jan 1998 (2 years 1 month)
  • M
    no(Coord i nator)
    Model Com mercia l Col lege,
    Jan 1987 - Jan 1996 (9 years 1 month)
Education verified_user 0% verified
  • C
    AdvanceDiplomainTransportandLogistics(ADTL)Courses
    COURSESTAUGHT
    May 2025 - Current (1 year 6 months)
  • I
    ICAN–Professiona l Level
    May 2025 - Current (1 year 6 months)
  • T
    TowardsSaferQualityShippingClassificationandStatutorySurveysorg
    Sep 2021 - Aug 2024 (3 years)
  • D
    DiplomainTransportandLogistics(DTL)Courses
    May 2016 - Sep 2017 (1 year 5 months)
  • H
    HarnessingtheNigerianTechnologicalPotentialforSustainableTranspo rtDevelopmentOrganizedbyNITT(2011).
    Jun 2013 - Jun 2014 (1 year 1 month)
  • P
    PostgraduateDiplomainTransportandLogistics(PGDTL)Courses
    Jun 2013 - Aug 2014 (1 year 3 months)
  • P
    Postg rad uateDi ploma i nTra nsporta nd Log istics
    May 2013 - Jan 2014 (9 months)
  • M
    M . ScAccou nti ng/Fi na nce
    May 2013 - Jan 2014 (9 months)
  • M
    MotheroftheDayAwa rd ( M CA, PCN Za ria )
    Aug 2012 - Jun 2013 (11 months)
  • S
    ServiceCharterDevelopmentandImplementationWorkshopOrganize
    May 2012 - Jun 2013 (1 year 2 months)
  • M
    pleBytesCom puterCol
    M u lti
    Aug 2011 - Jan 2012 (6 months)
  • D
    Di ploma i nCom puterSoftwa reUti l ization
    Jun 2011 - May 2012 (1 year)
  • W
    WomenShowForthGod'sGlory:Women'sGuildInternationalConferenc
    Apr 2009 - May 2020 (11 years 2 months)
  • Fi
    rstSchool Leavi ngCertificate
    Fi
    Apr 1995 - May 2002 (7 years 2 months)
  • B
    B . ScAccou nti ng
    Jun 1991 - Jan 1994 (2 years 8 months)
  • •
    • G.C.E
    Nov 1986 - Nov 1987 (1 year 1 month)
  • B
    Beststudenti n mathematics,Accou nt, Eng l ish La ng uage, H ea lthScience
    Jan 1983 - Jan 1986 (3 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • L
    LevelofimplementationofCarbotagelawinNigeria.
    Jun 2013 - May 2014 (1 year)
    AstudyofthecharacteristicsofselectedRoadintersectionsinPortHarcou
Publications verified_user 0% verified
  • A
    AnAssessmentoftheLevelofcompliancetothePortStateControlAdminis trationMechanisminNigeria:(AcasestudyofPortHarcourtPortby
    May 2013 - Jun 2014 (1 year 2 months)
  • O
    OwnershipstructureandEarningsManagementofListedOilandGasfirm
    Jun 2011 - Apr 2012 (11 months)