Bilingual, results-driven professional with 10+ years of experience in customer service and 7+ years in administrative and operations roles across retail and education sectors. Highly organized, creative, and curious, with strong skills in project coordination, scheduling, process optimization, and team leadership. Currently enhancing my profile with Google certifications in Data Analytics and Project Management, and a recent course in Artificial Intelligence tools for business. Eager to contribute to dynamic, purpose-driven organizations—particularly in roles that allow for growth, remote flexibility, and creative problem-solving.
