Donna DelBosque Multi-Passionate Virtual Assistant • EnTRAPreneur in Skincare •

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Virtual Assistant

Delbosque

Jun 2025 - Current (10 months)

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FBSS Caseworker

Child Protective Services

Jan 2023 - Current (3 years 3 months)

As a FBSS Caseworker, I was responsible for assessing child safety and developing safety plans, which included: • Determining the level of risk to children and creating plans to ensure their safety. • Providing in-home services by meeting with families regularly to offer support, guidance, and monitor progress. • Connecting families with resources, helping them find and utilize available services to address their needs, such as mental health services, housing assistance, and financial support. • Developing and implementing treatment plans in collaboration with families to address specific issues and promote positive change. • Maintaining contact with families to provide ongoing support and monitor progress. • Keeping accurate an

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Stella & Dot Brand Ambassador

Stella Dot

Jun 2022 - Jun 2025 (3 years 1 month)

As a Stella & Dot Brand Ambassador, I was responsible for promoting the brand and driving sales through personalized customer engagement and relationship building. I organized and hosted events to showcase products, while also leveraging social media to expand my reach and connect with potential customers. Additionally, I managed all administrative tasks associated with running my own business, which included creating detailed charts to track customer interactions and sales performance using Microsoft 365. This experience not only honed my sales and marketing skills but also enhanced my ability to manage business operations effectively. Furthermore, I applied valuation analysis principles to assess the worth of my business assets and invest

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Cabi Sylist

cabi Clothing

Sep 2020 - Aug 2022 (2 years)

As a Cabi Stylist, I was responsible for providing personalized styling services to clients, helping them select outfits that enhance their individual styles and boost their confidence. I organized and hosted styling events, fostering a welcoming environment for clients to explore new fashion trends. Additionally, I utilized Microsoft 365 to create charts that effectively tracked customer preferences and purchase history, ensuring a tailored experience for each client and enhancing my ability to meet their needs. While market research is not directly related to styling, it was a crucial aspect of my role, as I consistently conducted research to stay informed about current trends and client preferences. Furthermore, I leveraged Google Sheets

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Program Specialist III /Plant Mgr

TDCJ

Apr 2018 - Jun 2025 (7 years 3 months)

As a Program Specialist III and Plant Manager, I was responsible for overseeing plant operations, ensuring compliance with safety regulations, and optimizing production processes to enhance efficiency. I managed a team of operators, providing training and support to foster a productive work environment. Additionally, I proofread all documentation prior to submission to headquarters, ensuring that all information was accurate and aligned with company standards, which contributed to maintaining high-quality operational records and effective communication with upper management. I also utilized supply chain software to manage and input data into our systems, facilitating seamless communication with suppliers. Furthermore, I engaged in contract

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Accountant II

TDCJ

Mar 2015 - Apr 2018 (3 years 2 months)

Invoicing, purchasing, budgeting, auditing, and report generation were key responsibilities in my role as Accountant II. I effectively managed financial transactions and ensured accuracy in all accounting processes. Additionally, I utilized QuickBooks for streamlined financial reporting and analysis. My duties also included planning the weekly schedule for the department, which enhanced operational efficiency. Furthermore, I engaged in customer service management by communicating with vendors to gather quotes and place orders, ensuring that all purchasing activities were conducted smoothly and effectively. I also applied valuation analysis principles to assess the worth of various assets and investments, which informed my financial decision

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INDUSTRIAL SPECIALIST III

TDCJ TCI

Jun 2012 - Mar 2015 (2 years 10 months)

As an Industrial Specialist III in a garment factory, I was responsible for overseeing the operation of industrial sewing machines and managing raw materials, specifically poly cotton. I utilized the Adpics system and JD Edwards for inventory management and production tracking. Additionally, I applied my SQL skills to enhance business reporting and analytics, automating data-related tasks to improve efficiency. This included data migration and cleanup processes, as well as building dashboards and visualizations to provide insights into production metrics and streamline operations. Furthermore, I was actively involved in product development on the factory floor, overseeing project management tasks and engaging in hands-on production prototyp

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Industrial Specialist III

TDCJ

Aug 2011 - Mar 2015 (3 years 8 months)

As an Industrial Specialist III in a sewing factory, I was responsible for overseeing production processes, ensuring quality control, and optimizing workflow efficiency. My role involved collaborating with various teams to meet production targets and maintain high standards of output. Additionally, I utilized customer service management skills to effectively communicate with vendors, facilitating sales closures and planning delivery dates to ensure timely supply chain operations. I also employed Microsoft 365 to create charts that tracked vendor performance throughout the month, enhancing our operational planning and vendor management strategies. Furthermore, I conducted daily data entry of production metrics, ensuring accurate records that

Independent Fashion Consultant

Self Employed

Dec 2010 - Jun 2012 (1 year 7 months)

As an Independent Fashion Consultant, I specialized in organizing trunk shows and private appointments, providing personalized wardrobe consulting and conducting thorough closet audits. I focused on understanding my clients' unique styles and preferences to curate tailored fashion solutions. Additionally, I utilized Microsoft 365 to create charts that effectively tracked my clients and their purchases, enhancing my ability to provide informed recommendations and maintain strong client relationships. I also performed data entry of sales on a daily basis and ensured that inventory was kept up weekly, which contributed to a more organized and efficient consulting process. Furthermore, I applied Salesforce skills to customize sales strategies f

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Visual Merchandiser / Key Holder

Burlington Coat Factory

Aug 2008 - Oct 2010 (2 years 3 months)

As a Visual Merchandiser / Key Holder, I was responsible for strategic planning and execution of various operational tasks, including: * Budget planning to ensure effective allocation of resources. * Scheduling for a staff of 90, optimizing workforce efficiency. * Payroll management to maintain accurate employee compensation. * Upholding operational standards to enhance store performance. * Team leadership and mentoring to foster a collaborative work environment. * Creating engaging merchandise displays and determining optimal fixture placement to attract customers. * Conducting customer experience surveys to gather feedback and improve service quality. * Flowing merchandise from the truck to the sales floor efficiently. *

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Visual Merchandising

Burlington Coat Factory

Jan 2008 - Oct 2010 (2 years 10 months)

As a Visual Merchandising professional, I was responsible for creating captivating window displays, arranging mannequins, and strategically placing fixturing and wall hardware to enhance the overall shopping experience. I meticulously organized merchandise placement and designed store displays to attract customers and drive sales. Additionally, I reviewed database designs related to the store layout while collaborating with Burlington, ensuring that our visual merchandising strategies were effectively aligned with the overall store design and customer flow.

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Junior Executive Visual Merchandiser

s Macys

Jun 2005 - Feb 2007 (1 year 9 months)

Involved in the construction openings of five new stores, ensuring that visual merchandising standards were met and that the overall aesthetic aligned with brand guidelines. Collaborated with cross-functional teams to create engaging displays that attracted customers and enhanced the shopping experience. Additionally, provided customer service by assisting shoppers in finding outfits, which fostered a welcoming environment and increased customer satisfaction. Utilized Microsoft 365 to develop detailed floor plans for the strategic placement of store fixtures, optimizing the layout for maximum visual impact and functionality.

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Junior Executive Visual Merchandiser

s Department Store

Jan 2001 - Nov 2004 (3 years 11 months)

As a Junior Executive Visual Merchandiser, I was actively involved in the construction openings of four new stores, contributing to the strategic planning and execution of visual displays that enhanced the customer shopping experience. My responsibilities included collaborating with various teams to ensure that all visual merchandising standards were met and maintained. Additionally, I utilized Microsoft 365 to create detailed floor plans for the department, optimizing the placement of fixtures and hardware to maximize product visibility and accessibility, thereby supporting the overall store layout and design objectives.

Jr. Ex. Visual Merchandising

Macys

Jan 1998 - Jan 2008 (10 years 1 month)

As a Jr. Ex. Visual Merchandising, I was responsible for customizing store windows to create visually appealing displays that attract customers. My role involved traveling for grand openings, ensuring that each location was set up to reflect the brand's identity. I managed fixture placement and merchandise placement to optimize the shopping experience, while also dressing mannequins to showcase our latest collections. Additionally, I handled the placement of wall hardware and created detailed drawings of maps for fixture placements to streamline the setup process. While working on the sales floor, I utilized my customer service management skills to assist customers in finding outfits they were looking for, enhancing their shopping experienc

Donna DelBosque

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