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dnrc1991@gmail.com

About

Detail

Montevideo Department, Uruguay

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • T
    Customer Care rep
    Toolbox srl
    Jan 2023 - Current (3 years 9 months)
    QA
    TESTING
  • S
    Customer service specialist
    Shuuk.com
    May 2022 - May 2023 (1 year 1 month)
    I currently work as a customer service specialist for Shuuk.com, a company that sells clothing online for brands like Jack & Jones and Lolita. My task is to attend to any type of claim and concern from customers and also to generate the appropriate refunds depending on the situation, in addition to working directly with our FedEx agent as a representative of Montevideo Uruguay.
  • Tata Consultancy Services
    Line Technician
    Tata Consultancy Services
    Jan 2013 - Oct 2016 (3 years 10 months)
    Worked for a recognized supermarket chain in the USA. There, I took care of the overnight server virtualization for their physical servers, points of sale, SQL server, assets and protection servers and ISP servers for more than 1500 stores. I also created and migrated data from those servers to Virtual Machines in a specific time frame before the stores opened. I needed to respect a dead line for my remote work to be done successfully during the night, otherwise it could cause store impact and leave it without price scanners, security cameras, printers, cash registers and everything connected to those specific servers. I also did all software installation for cameras, received calls from technicians in the actual stores and helped them with
  • Sabre Holdings
    Product Support
    Sabre Holdings
    Mar 2012 - Aug 2013 (1 year 6 months)
    Sabre Global Distribution System, owned by Sabre Holdings, is used by travel agents around the world with more than 400 airlines, 220,000 hotels, 42 car rental brands, 38 rail providers and 17 cruise lines. My job consisted in doing manual check in and book flights in behalf of the clients.
  • Ocwen Financial Corporation
    Home Retention Consultant
    Ocwen Financial Corporation
    Oct 2011 - Dec 2012 (1 year 3 months)
    Ocwen is a North American loan servicing company with a call center located in Uruguay. Working as a home retention consultant, my job was to call customers who were having trouble paying their mortgage and help them modify their account to a plan that would make it easier for them to make the payments and avoid foreclosure.
Education verified_user 0% verified
  • S
    Middle School
    Sleepy Hollow Middle School
    Mar 2004 - Mar 2009 (5 years 1 month)
  • W
    Elementary School
    Washington Irving Elementary School
    Mar 2010 - Jun 2011 (1 year 4 months)
  • S
    High School
    Sleepy Hollow High School
    Mar 2009