Dinesh Reddy Challa

i

Product Manager

iNRI (YC-backed Fintech, W23 Batch)

Jun 2023 - Current (3 years)

• Built an AI-powered tax assistant, leveraging GPT-4 and Langflow for personalized tax guidance, achieving a 4.7/5 average satisfaction across 25,500+ user interactions • Led prompt design and follow-up flows for conversational UI, reducing time to complete complex tax workflows by 50% • Conducted 1,000+ customer interviews using ethnographic research to uncover pain points, validate hypotheses, and shape product strategy • Collaborated with customers using slack channels gathering product feedback and issues in the usage • Lead the crossfunctional collaboration between sales, customer success, engineering and senior leadership

J

Product Manager

Jackson Hewitt

Feb 2021 - May 2023 (2 years 4 months)

• Spearheaded the launch of a hybrid AI + human-in-the-loop tax filing system that processed 50,000+ returns and saved thousands of manual hours through automation • Shipped an AI-powered assistant used by 10,000+ call center agents by integrating NLP, OCR, and ML tools to improve accuracy and agent productivity • Designed smart workflows for return prep, notice resolution, and investment suggestions, accelerating filing time by 2x and boosting user satisfaction • Partnered with engineering to build internal tools for refund advance approvals, reducing processing time by 30% and increasing conversion by 10%

A

Product Manager

Aatmunn

Jun 2019 - Jan 2021 (1 year 8 months)

• Led end-to-end product deployment of 2,000+ TA1 IoT tags U.S. and Canada during peak COVID-19, overseeing procurement, firmware readiness, on-site coordination, and customer success • Owned strategic enterprise accounts including Norbord, Newmont Mining, and Caterpillar, translating real-world usage patterns and site feedback into roadmap priorities and platform enhancements • Co-developed solutions with Caterpillar, aligning multiple product and engineering teams to build integrated hardware + software offerings for construction use cases — from concept to field deployment. • Facilitated weekly alignment, running product syncs with Caterpillar stakeholders to track firmware updates, monitor deployment progress, and resolve edge perfo

Product Management Internship

Kontakt.io

May 2019 - Jul 2019 (3 months)

• Coordinated daily syncs between Poland-based engineers and leadership, maintaining alignment across product development • Managed BLE warehouse optimization pilots in the U.S., collecting customer feedback and refining roadmap priorities with the SIMON AI team • Lead product marketing for strategic integration with Cisco DNA Spaces

Deployment / Product

LOCUS

Jun 2013 - May 2018 (5 years)

• Managed product rollouts across 14+ enterprise clients in 400+ cities, iterating based on GPS accuracy and driver behavior to improve compliance • Partnered with engineering and data teams to launch key features (order clustering, dynamic rerouting), increasing delivery planning efficiency by 45% • Built fleet dashboards (route deviations, predictive alerts) that helped recover 15% more delayed routes via operational insights • Collaborated with operations and logistics leads to improve SLA compliance by 8% through customizable delivery constraints and rule-based automation

Dinesh Reddy Challa

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