Dimitrios M. Perdikoulis
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The People Ops Insider
europe
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Résumé
Jobs
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Founder & CoachEYPJun 2023 - Current (3 years 3 months)Coaching early professionals to achieve their biggest goals. • Design startup in Hong Kong looking to improve staff engagement & culture -> Result: Deep diagnosis of key problem areas around motivation, productivity, team morale + a comprehensive range of solutions offered (2021) • Renowned film director in Hong Kong looking to generate more revenue and hire staff members -> Result: Served as an accountability partner and a sound board for the Founder, and improved confidence around team leadership • Ed-tech first-time founder based in Italy working on their 2023-2024 plan -> Result: Supported Founder in managing relationship with co-Founder, improved productivity and efficiency through habit formation, and improved well-being by creating a- Talent ConsultantJumpstartOct 2022 - Current (3 years 11 months)Talent Consultant screening high-calibre candidates for a competitive Generalist stream. • Interviewed and screened 3,700+ candidates across a high-volume, high-bar pipeline. • Improved pass-through accuracy and candidate experience while optimising screening data. • Partnered with the hiring team to keep evaluation criteria consistent and calibrated at scale.
- Senior People OperationsTemMar 2026 - May 2026 (3 months)Senior People Operations cover during a maternity-leave transition, taking over key projects for a ~110 person Series-B startup. • Worked on People Ops processes that included various automations to keep them efficient and reliable. • Began a company-wide pay review using Pave, Ravio, and Google Sheets, plus prep for an HMRC valuation. • Dealt with various HRIS (Rippling) initiatives and resolved complex employment queries.
- Head of OperationsFree From FearMay 2023 - Nov 2025 (2 years 7 months)Head of Operations and leadership-team member owning operations end-to-end across a remote organisation. • Owned day-to-day operations as a member of the senior leadership team. • Led people and HR, from team culture to hiring and the employee experience. • Managed finances and the systems keeping the organisation running.
- TravelCareer BreakMay 2022 - Apr 2023 (1 year)Travelled around Portugal, Greece, Spain, Austria, Cyprus and Hungary.
- Head Of OperationsEvolution PartnersOct 2019 - Apr 2022 (2 years 7 months)Chief-of-staff-style operational leadership supporting global operations and international expansion. • Built the procedures and systems that scaled the firm’s culture, vision, and strategy into new geographies. • Partnered with senior leadership on corporate development and cross-functional strategic initiatives. • Set company-wide performance goals and the operating cadence to track and hit them.
- Member Engagement ManagerIcaewJul 2019 - Oct 2019 (4 months)Managed Member engagement. • Delivered value to members in Hong Kong through the planning, communication and implementation of an effective member engagement programme ensuring we delivered on the strategic theme of 'connected communities'.
- Acting Head of Member EngagementIcaewJan 2019 - Jun 2019 (6 months)Oversaw ICAEW's engagement strategy. • Ran engagement initiatives for ICAEW Members and strategic partners including HKICPA, CPA Canada, and CA ANZ, actively promoted the ICAEW brand, provided Member support and sought opportunities to collaborate on a number of topics relevant to the local market.
- Member Relations ManagerIcaewOct 2018 - Dec 2018 (3 months)Ran Member events. • Responsible for event delivery from start to finish including venue, marketing, sponsorship, member support prior to the events, on-the-day support, post-event feedback and reporting vis-a-vis established KPIs.
- Senior ExecutiveIcaewJun 2018 - Sep 2018 (4 months)Supported Senior Leadership Team. • Worked closely with the Executive Director, Business Manager and Directors of the Members, Commercial, and Shared Services department, and developed a deep understanding of the business landscape, and commercial & member strategies relating to 151,000 Members worldwide.
- ExecutiveIcaewJan 2018 - Jun 2018 (6 months)Assisted in the efficient running of the Members, Commercial & Shared Services department. • Influenced departmental culture by introducing new initiatives, worked on diversity issues by supporting the Women in Finance Steering Group & the National Black Women’s Network, and led the internship program.
- Customer Service RepresentativeIcaewApr 2017 - Dec 2017 (9 months)Led Member experience. • Optimised member experience by monitoring feedback and implementing changes in coordination with various teams, including Front of House, Events and Facilities.
- Guest Relations ExecutiveJumeirah Group Jumeirah Hotels Resorts Carlton TowerNov 2016 - Apr 2017 (6 months)Handled duties of the Guest Relations operation. • Supported the smooth and effective running of the Rooms Division back office, achieving high guest satisfaction.
- Guest Services ExecutiveJumeirah Group Jumeirah Hotels Resorts Carlton TowerSep 2016 - Nov 2016 (3 months)Improved overall guest experience. • Developed customer service skills by improving overall guest experience and strengthened teamwork skills by coordinating with six other agents.
Education
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- International Conflict StudiesKings College LondonJan 2015 - Jan 2016 (1 year 1 month)International Relations & Political Science • The International Conflict Studies programme in the War Studies Department focuses on international conflict by exploring natural resource management, explaining violence and atrocity in African civil wars, engaging in broad theoretical approaches to global governance of conflict & security and analyzing complex political emergencies in terms of health & security. Master's dissertation: Assessing the impact of the Force Intervention Brigade in the eastern Democratic Republic of Congo.
- Bachelor of Arts, International Relations and Political ScienceAmsterdam University CollegeJan 2012 - Jan 2015 (3 years 1 month)International Relations & Political Science • The AUC liberal arts and sciences programme is rather different from traditional, single subject, university programmes. In addition to providing depth of knowledge, the AUC programme places particular emphasis on academic skills, integrating insights, scientific reasoning, community engagement and intercultural competencies. Model United Nations, TEDxAUCollege
Projects (professional or personal)
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- TTEDxAUCollege 2015 - 'Changing the Game'Head of Speakers for TEDxAUCollege 2015
Awards
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- First-class honours, Master of Arts in International ConflictKings College LondonGraduated from the War Studies Department with Distinction.
- AFull European scholarshipAmsterdam Scholarship Fund ASFAwarded full European scholarship (€15,000).
Publications
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- LThe key to success? Excellent serviceLinkedIn NovExceeding expectations. • Customer service focuses on the human element of any transaction and an excellent experience is proof that your business has given the right amount of attention to it.
- PThe Democratic Republic of Congo: Hurdle after hurdlePGW Global Risk Management JunDRC Business Environment. • An assessment of the current political impasse in the Democratic Republic of Congo and an analysis of how the situation has affected the business environment. 800+ impressions on LinkedIn, 1000+ views on Facebook and 100+ total reads
- SPolitical Deadlock in the Democratic Republic of CongoStrife Blog JunDRC Scenarios. • The situation in the DRC could develop in a number of different ways. Some directions are more likely to lead to a peaceful transition, while other scenarios will most certainly pave the way for heightened instability.
- IThe Democratic Republic of Congo: Hurdle after HurdleInternational Policy Digest JulDRC Predictions. • Every move Kabila makes is being heavily scrutinized both internally and externally, and while the international community watches, the next few months will either help make or completely break the Democratic Republic of Congo.
- GElections and economics: What lies ahead for the DRC?Global Risk Insights JulDRC Elections. The Democratic Republic of Congo faces continued political instability, with persistent violence and economic downturn in the region. Without sufficient opposition, Kabila’s hold on power looks likely for the foreseeable future – but this is not to say certain measures and cooperation could not help alleviate the current situation. 1600+ impressions on Facebook and Twitter
- HTop tips for career advice in Hong KongHoneycombers Hong Kong AugCareer advice. • In the traditional sense, performance consulting is a service for businesses to analyse and identify productivity issues, and then recommend solutions to improve performance. But the same process also applies to individuals looking for career advice in Hong Kong. Due to COVID-19, everyone—whether they are an individual or a commercial business—is going back to the drawing board. Success is going to look very different in the years to come and so will its prerequisites. Here are five top tips for career advice in Hong Kong that still apply in the rapidly changing world of work.
- THow to fulfil your potentialThrive Global JulFulfilling potential. • Despite the plethora of information available today, we often struggle to find what we’re looking for. There is so much out there on personal development, self-help, becoming a better leader, increasing your chances of being successful etc., but if I’m looking for advice, I want it to be condensed and simplified. I want tips that are easy to digest; information that I can apply instantaneously. I want to use what I’m reading, in a practical manner, instead of having to read and reread only to find myself lost in all the information.
- KTop tips from a high-performance coachKings College London JanLanding your dream job after University. • Transitioning from university into the workforce can seem intimidating and knowing where to start isn’t always easy. That’s why we met with Dimitrios Perdikoulis, a King’s College London alumnus and founder of Embrace your Process high-performance coaching, to find out his insights and top tips for graduating students entering the job market.
- SDemocratic Republic of Congo: A Case of Recurring ObstaclesSmall Wars Journal JulDRC Risk Analysis. • With prison breaks, government violence, kidnappings, mass atrocities, human rights violations, a powder keg of disgruntled citizens and suspicions that the Congolese Armed Forces (FARDC) may have been involved in the killing of two United Nations (UN) investigators just a month ago, it is not surprising that current and prospective investors are fearful of how the situation in the country could develop.