D

Diego Medrano

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San Salvador, San Salvador Department, El Salvador
Contact Diego regarding: 
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Full-time jobs
Starting at USD2k/month

Timeline

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Résumé

Jobs verified_user 0% verified
  • Numeralhq
    Tax Operations Manager
    Numeralhq
    Jan 2024 - Current (2 years 10 months)
    • Lead a team of 5 tax specialists preparing multi-state U.S. tax returns.
    • Own recruitment, onboarding, and Quality Assurance (QA) processes.
    • Implement internal control frameworks and risk-based review methodologies.
    • Ensure regulatory compliance and operational accuracy.
  • E
    Technical Support Specialist
    Electric.ai (MSP)
    Jan 2022 - Jan 2024 (2 years 1 month)
    • Provided technical support for internet connectivity, network troubleshooting, and endpoint environments.
    • Supported and secured Windows and macOS machines including provisioning, OS hardening, and patch management.
    • Managed and monitored endpoint security tools including CrowdStrike and Malwarebytes.
    • Handled a wide range of SaaS applications depending on client environments (Microsoft 365, Google Workspace, Adobe, and others).
    • Assisted in managing Django-based application tables and backend data handling tasks when required by client systems.
    • Guided clients through remediation workflows, security updates, and vulnerability mitigation best practices.
    • Managed device lifecycle and access controls duri
  • First American Mortgage Solutions
    Real Estate Compliance Manager (Team Leader)
    First American Mortgage Solutions
    Jan 2020 - Jan 2021 (1 year 1 month)
    • Led and coached a team of specialists in compliance and document risk validation.
    • Oversaw workflow governance, quality control, and regulatory compliance processes.
    • Managed escalations and complex validation discrepancies.
  • C
    Network Specialist
    Comwave Networks
    Jan 2017 - Jan 2018 (1 year 1 month)
    • Performed TCP/IP troubleshooting using ping, traceroute, and port validation.
    • Configured ports and supported VoIP/IPTV network services.
    • Investigated escalated connectivity and network anomalies.
Projects (professional or personal) verified_user 0% verified
  • SISAP
    IRSI Cybersecurity Engineering Scholarship
    SISAP
    Jan 2025
    • Specialization in Cybersecurity Engineering.
    • Vulnerability assessment methodologies aligned with NIST standards.
    • CVE analysis and CVSS risk prioritization frameworks.
    • Network security fundamentals: TCP/IP, VLANs, firewall segmentation.
    • Endpoint hardening techniques and patch management workflows.
    • SIEM fundamentals, log analysis, and incident response lifecycle.
    • Threat modeling and attack surface analysis principles.
    • Compliance exposure: ISO 27001 overview and CIS Controls.