Diego Macía

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AI Content Analyst

Outlier AI

Sep 2024 - Current (1 year 1 month)

Conducted factuality checking on SQL code to enhance AI language answer training. Trained artificial intelligence models for language responses, contributing to improved accuracy and efficiency.

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Senior Functional Analyst

BeClever

Nov 2023 - Sep 2024 (11 months)

As a Senior Functional Analyst, I was responsible for conducting functional analysis and creating use cases and user stories, as well as executing tests and coordinating implementations. I analyzed the company's various credit management systems, including Origination, Management, Collections, Reporting, and Decision Engine. Additionally, I utilized SQL to design data models, troubleshoot issues, develop stored procedures, and run queries directly on the database, which enhanced my ability to validate and analyze data effectively, ensuring the integrity and performance of the systems I managed. Furthermore, I conducted usability testing with end-users to identify pain points and improvement opportunities, analyzing findings and documenting

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Consultant / Functional Analyst

freelance

Aug 2022 - Oct 2023 (1 year 3 months)

As a Consultant / Functional Analyst, I was responsible for conducting functional analysis and creating use cases, user stories, and reviewing documentation to ensure clarity and accuracy. Additionally, I utilized SQL to design data models and run queries directly on the database, which allowed me to validate and analyze data effectively, enhancing the overall quality of the documentation and user stories produced. I also managed client communication as a freelancer, ensuring that feedback was effectively integrated into the project workflow. Furthermore, I was regularly involved in quality assurance (QA) and user acceptance testing (UAT) to help ensure the quality and functionality of deliverables, thereby reinforcing the reliability of th

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Senior Consultant and Project Manager

Émerix Argentina (Soft Office S.A)

Jul 2012 - Feb 2022 (9 years 8 months)

As a Senior Consultant and Project Manager, I served as the Project Leader and Technical/Functional Analyst for the Émerix System across its various versions for banks and government agencies (MYNCIT, CNEA). I acted as a functional analyst and provided support for projects and maintenance for multiple clients, specializing in business consulting for debt collection (Early, Advanced, Judicial, etc.) for banks and collection agencies throughout Latin America, including Argentina, Uruguay, Chile, Panamá, México, and Ecuador. I possess extensive experience in project management, technical-functional analysis, and consulting, leading technological implementations in the banking sector. My expertise includes client management, team leadership, an

Senior Project Manager

Practia Global

Jul 2010 - Jul 2012 (2 years 1 month)

Client: YPF (Oil & Gas). Coordination of tasks of the work team (Functional analysts, developers and testing). Methodological support to the Project Leader. Management and monitoring of maintenance of productive applications. Internal training for consulting resources on the Request Management System (SGP - Sistema de Gestión de Peticiones).

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QAAnalyst

Accenture Argentina

Dec 2009 - Jul 2010 (8 months)

Client: Avaya and Lloyds Bank. Creation and execution of test cases.

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Logistics Administrative

Alic

Oct 2008 - Nov 2009 (1 year 2 months)

Logistics and distribution. Implementation of the Warehouse Management System. Process coordination. Preparation of production KPIs.

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Picking and Order Control Supervisor

Lisadora SRL

Feb 2008 - Oct 2008 (9 months)

Organization of tasks and administration of resources. Personnel coordination. Analysis and reporting of production and cost statistics of the sectors. Training of new staff in charge. Preparation, analysis and reporting of production KPIs. Personnel in charge: 20/30 people.

Diego Macía

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