Supervisor, Sales and communications trainer
Aegon Insurances
Jan 2000 - Dec 2005 (6 years)
In a callcenter with 600 agents in operations I was responsible for hiring, training and supervising 50 agents in a team of 12 supervisors. My agents had to set up appointments for financial advisors in the B2C and B2B financial market. We generated 2 million euro's in monthly revenue.