Diego Delgado
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Senior Recruiter / Human Resources
Palmira, Valle del Cauca, Colombia
Contact Diego regarding:
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Finding candidates
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Résumé
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Senior RecruiterAssistantlySep 2024 - Current (2 years 2 months)• Revamped recruitment infrastructure - including SOPs, hiring strategies, and tool implementation - establishing a scalable talent acquisition process across 260+ clients in healthcare, IT, finance, BPOs, real estate, and marketing.
• Overhauled the ATS setup in Workable, driving applicant volume from 200 to nearly 12,000 per month - a 60x increase that directly prompted the expansion of the recruitment team.
• Grew and led the recruitment team from 3 to 6, hiring and training all new members on sourcing, interviewing, candidate assessment, and workflow management.
• Managed a talent pipeline of 20,000+ candidates, overseeing full-cycle recruitment for entry, associate, and managerial roles across sales, marketing, customer- Recruitment SpecialistCoastline EquityMay 2021 - Jul 2024 (3 years 3 months)Streamlined and managed end-to-end talent acquisition processes, successfully recruiting quality hires for both entry and executive level marketing, property management, accounting, and administrative positions.
Restructured SOPs, employee handbooks, and workflows for different department processes.
Created and Implemented onboarding and new hire experience programs.
Reviewed and improved the current performance appraisal system, which aided in identifying top performers, recognizing talent, and aligning individual objectives with the overall business goals.
Researched and oversaw the implementation process the HRIS system and Recruitment Platforms. - DTalent Acquisition SpecialistDimeco Engineering SAFeb 2018 - Mar 2021 (3 years 2 months)• Revamped an existing HR department for a 50-person engineering firm, rebuilding SOPs, workflows, and employee handbooks to bring structure and consistency to a previously informal function.
• Managed full-cycle recruitment for 30+ specialized roles across administrative, technical, and C-level positions - including Civil, Industrial, Chemical, and Agroindustry Engineers - handling niche technical hiring from sourcing through offer.
• Developed and implemented HR policies and procedures from the ground up, establishing a compliant and scalable framework aligned with Colombian labor law.
• Optimized and managed HRIS operations across SAP and a custom ERP platform, improving data accuracy, reporting, and day-to-day HR workflow - NOrganizational PsychologistNonprofit Foundation Suns Brightness ProgramJan 2017 - Jan 2018 (1 year 1 month)• Conducted psychological assessments and delivered training programs for educators and staff, building early foundations in talent evaluation, team dynamics, and performance optimization.
• Designed and facilitated workshops on emotional intelligence and stress management - skills that directly inform a people-first approach to candidate experience and employee wellbeing.
Education
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- Postgraduate Specialization Degree, Human Resources Management/Personnel Administration, GeneralUniversidad de la RiojaGPA: 4.5
• Focus: Human talent development, organizational growth, and HR leadership. - Master's Degree, Human Resources Management and ServicesENEB Escuela de Negocios Europea de BarcelonaGPA: 4.2
• Focus: HR best practices, talent development strategy, and department-level project management. - Master of Business Administration - MBA, Gestión de proyectosENEB Escuela de Negocios Europea de BarcelonaMar 2024 - Mar 2025 (1 year 1 month)Focus on HR and Talent best practices and Department Project Management.
Graduated with a 4.2 GPA - Master's degree, Human Resources Management/Personnel Administration, GeneralUniversidad de la RiojaJan 2021 - Feb 2023 (2 years 2 months)Focus on Human talent development and organizational growth.
HR Leadership and Direction Diploma.
Graduated with a 4.5 GPA - Bachelor's degree, PsychologyUniversidad Pontificia BolivarianaJun 2013 - Jan 2018 (4 years 8 months)Graduated with Honors, 4.3 GPA
Organizational and Business Psychology focused bachelor, Diploma and course certified.