Industrial Engineer (2022) specialized in Business Process Management (BPM), with a strong focus on process analysis, modeling, and optimization. Experienced in conducting AS-IS assessments, identifying improvement opportunities, and designing TO-BE process structures aligned with operational efficiency and governance principles. Proficient in BPMN 2.0 modeling, functional process design, and Lean Six Sigma methodologies. Skilled in using Microsoft Office, Lucidchart, and Bizagi to develop structured and standardized process documentation.