Diego Alvarez Business Development Manager

Sr. Business Representative

Bring IT

Nov 2023 - Apr 2025 (1 year 6 months)

- Led regional sales of Oracle NetSuite ERP in Andean and Caribbean markets. - Developed strong client relationships through consultative engagement. - Drove full-cycle sales, including opportunity qualification, proposal, and closing. - Supported post-sale adoption and customer satisfaction metrics.

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Account Manager

Keybe AI

Jul 2023 - Nov 2023 (5 months)

- Promoted AI and CPaaS solutions to enterprise clients. - Focused on solution design, opportunity development, and pipeline management. - Acted as liaison between technical teams and key customer stakeholders.

Market CSM Manager

GFK

Feb 2022 - Mar 2023 (1 year 2 months)

- Drove client success in SaaS platform (GfK Newron), increasing active users above target. - Elevated NPS scores and contributed to product feedback loops. - Presented business cases to help customers improve data usage and decision-making.

Technical Account Manager

Teleperfomance

Feb 2021 - Oct 2021 (9 months)

- Acted as the main point of contact for technical operations with C-level clients. - Aligned service delivery with strategic business needs. - Coordinated implementation of digital and IT solutions in large-scale environments.

Vendor Manager

TD SYNNEX

Mar 2020 - Feb 2021 (1 year)

- Handled pricing, contract negotiation, and product strategy with partners including VMware, Microsoft, and Citrix. - Developed reseller engagement programs and go-to-market plans. Support in communication of Reseller Programs.

Business Development Manager

Softline Company

Oct 2017 - Nov 2019 (2 years 2 months)

- 30% Margin increase for the sale of VMware solutions. - 25% Margin Increase for the sale of Red Hat solutions. - Creation of Open Door and Profitable Solutions including definition strategies, generation of value, and positioning of each of them in current customers. - Specific consulting services on MS Dynamics 365

Product Specialist

Dell Colombia INC

Aug 2016 - Oct 2017 (1 year 3 months)

- Revenue growth of 25% YoY. (USD 1M) - Linking 6 new distribution partners for Red Hat solutions through strengthening business relationships and market growth strategies.

Product Manager

Ingram Micro

Sep 2014 - Jul 2016 (1 year 11 months)

- Alliance with Oracle as the First Wholesale Distributor of Cloud Portfolio through the construction of a Business Plan and positioning of Cloud market through partners. - Revenue growth by 20% YoY. - Linking 6 new distribution partners for Oracle solutions through the strengthening of business relationships and market growth strategies.

Diego Alvarez

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Diego Alvarez