Customer specialist verified_user
Verified experience
ergeon
May 2024 - Sep 2024 (5 months)
Managed high-volume inbound and outbound leads, qualifying prospects and closing deals up to $17,000.
Delivered accurate, real-time quotes using geo-based tools, improving customer satisfaction.
Applied consultative sales techniques, objection handling, and negotiation strategies.
Maintained CRM data and tracked customer interactions to ensure pipeline visibility.
Collaborated with project managers and operations teams to ensure seamless project delivery.
Improved performance metrics through AI-driven feedback and coaching.