Didier Ramos Manager of Talent Acquisition

Manager of Talent Acquisition

Apollo

Apr 2021 - Current (5 years 2 months)

Vice President of People & Culture

CloudTask

Jan 2021 - Apr 2021 (4 months)

Human Resources Director

CloudTask

Dec 2019 - Jan 2021 (1 year 2 months)

• Oversight of H/R, Recruitment, and facilities totaling a staff of 6 • Part of the Board of Directors involved in analyzing company-wide issues and offering insight on how to overcome obstacles • Continuation of all Human Resources Manager duties

Human Resources Manager

CloudTask

Jan 2019 - Dec 2019 (1 year)

• Responsible for the management and oversight of the Human Resources and Recruiting departments • Execution of quarterly ESAT surveys • Coaching and counseling of current staff • Conducting final interviews with potential candidates and hiring qualified candidates • Implemented policies and procedures with regards to HR protocols • Executed the use of BambooHR (HRIS) • Execution of staff wellness and monthly activities • Executed terminations in accordance with U.S. and Colombian laws • Played a major role in helping the company grow a total of 150% in 2019 • Maintained a 91% approval rating of the Human Resources department

Corporate Recruiter

CloudTask

Aug 2018 - Jan 2019 (6 months)

• Sourcing candidates through email and social media campaigns • Conducting initial interviews of potential candidates • Creation and execution of weekly group assessments • Monthly KPI of 15 new hires

Business Development Representative

CloudTask

Apr 2018 - Aug 2018 (5 months)

• Responsible for making a minimum of 60 outbound sales calls on a daily basis using "In-bound" methodology • Email campaigns and sequences using Hubspot CRM • Following through with incoming emails and leads • Social media outreach through LinkedIn • Meeting a monthly KPI goal of qualified appointments

I

Multi-Unit Manager

Insula Management

May 2015 - Dec 2017 (2 years 8 months)

Responsible for overseeing 2 conventional communities in Largo, Florida totaling 250 units • Increased tenant morale as well as occupancy from 78% to 100%, reduced delinquency from $34,000 to under $1,000 at Forest Creek Apartments. Increased occupancy from 88% to 100%, and reduced delinquency from $68,000 to $0 at Bryan Dairy Apartments. • Purchasing, processing purchase orders, invoices and payments through AMSI, while in accordance to budget • Marketing, procurement, and lease execution for vacant units all while ensuring compliance with Federal and State guidelines pertaining to Fair Housing • Oversaw a team of 6, consisting of 2 managers and 4 employees • Preparing Owner's reports on a monthly basis • Responsible for the prep

P

Property Manager

Pinnacle Property Management Services

Oct 2014 - May 2015 (8 months)

• Responsible for a 200 unit LITHC community • Increased tenant morale as well as occupancy from 77% to 90%, reduced delinquency from $34,000 to under $6000 • Purchasing, processing purchase orders, invoices and payments through YARDI, while in accordance to budget • Marketing, procurement, and lease execution for vacant units all while ensuring compliance with Federal and State guidelines pertaining to Fair Housing, and Tax Credit • Oversaw a team of 6, consisting of 2 managers and 2 exempt employees • Recruiting, hiring, training, and coaching employees on a need-be basis

A

Realtor / Investment Specialist

Allison James Estates and Homes

Jul 2011 - Dec 2014 (3 years 6 months)

• Solely responsible for the Property Management of 10-13 residencies owned by clients residing overseas as well as Queensbury Apartments (5 units) • Marketing, procurement, and lease execution for vacant units all while ensuring compliance with Federal and State guidelines pertaining to Fair Housing • Process eviction and restitution filings of delinquent tenants through the court system while serving as Landlord representation • Competitively pricing, hiring, and overseeing contractors throughout the entire job when a need for repairs arose • Providing Owners with monthly and yearly income/expense reports and receipts

C

Director of Operations

Care Courses School, Inc

Jun 2009 - Jul 2012 (3 years 2 months)

-Trusted adviser to company CEO with regards to organizational operations and ensuring and maintaining compliance with new changes to federal regulations governing continuing education facilities -Responsible for overall daily operations, sales opportunity generation, and marketing strategies by conducting market research and analysis, which directly generated an average 15-23% ROI -Led, managed, and coached a team of eleven direct reports -Managerial duties included employee procurement and terminations, employee compliance to corporate values, and financial budgeting and accounting

T

Realtor

The Hounshell Group

Jun 2008 - Aug 2011 (3 years 3 months)

-Served as an independent contactor, responsible for the recruitment, marketing, and sales cycle of real estate business in the Washington metropolitan area -Budgeted account balance and ensured federal and local compliance with regards to accounting and filing and record-keeping regulations -Trusted advisor to property owners in property management and real estate legislation

C

Realtor

Coldwell Banker Residential Brokerage

Jul 2004 - Jun 2008 (4 years)

metropolitan area in various real estate transactions -Negotiated business transactions to ensure client satisfaction -Directly managed a portfolio that included six separate buildings and 200 individual units

L

Human Resources Generalist

Linens of the Week

Apr 2003 - Jul 2004 (1 year 4 months)

-Directed new hire processing, including paperwork, processing, and background and drug verification screenings for an average of over 25 new employees each week -Trained new employees and ensured employee compliance with regards to national standards and regulations to include safety, HIPAA regulations, COBRA requirements, and worker's compensation -Implemented bilingual HR programs and translated documentation from English to Spanish to ensure information was relayed appropriately and fully understood by all employees

H

Assistant General Manager

Homestead Studio Suites Hotel

Jan 2001 - Mar 2003 (2 years 3 months)

- Assisted in the daily management of hotel operations, including the management of 15-20 employees. - Reduced company expenses by researching alternate suppliers with lower price-points. - Monitored and ensured compliance of invoice payment and coding. - Selected, trained and supervised employees; trained and re-certified in all health safety, security and all general housekeeping and customer service standards. - Certified in all aspects of housekeeping/inspection processes in alliance with company code.

O

Reservations / Revenue Director

Olshan Hotel Management

Jul 1999 - Jan 2001 (1 year 7 months)

Generated daily inventory reports showing room status; collected data for competitive analysis reports and made real-time adjustments to room rates to competitively rank within the market. - Management and oversight of all reservations agents.

Didier Ramos

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