D
Diana Vargas
About
Detail
Provincia de San José, Costa Rica
Résumé
Jobs
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NA Hiring & Onboarding CoordinatorInfotree Global SolutionsDec 2022 - Current (3 years 5 months)• Managed candidate hiring processes, from shortlisting candidates to hiring and onboarding. • Prepared candidate lists for hiring manager consideration. • Schedule and coordinate appointments, interviews to optimize recruitment process • Assisted with recruiting, background checks and reference checks. • Identified issues, analysed information and provided solutions to problems. • Track, update, and help ensure timely completion of new hire tasks assigned to the candidate. • Prepared range of written communications, documents and reports. • Create, update, and track job descriptions and postings. • Answered calls, responded to emails, and spoke with interviewers and candidates. • Handled customer complaints with empathy and compo- Customer Service RepresentativeAmazonJun 2020 - Dec 2020 (7 months)• Resolve complex customer support issues and productively prevent negative service trends. Identify and remove the root cause barriers to accuracy, • • productivity and quality. Understand and correctly use the resources provided by internal systems, departments, policies and procedures. Participate in business leadership meetings, helping to develop and promote strategies and programs that improve the competitive position and profitability of the organization. Developed empathetic client relationships and earned reputation for consistently exceeding sales goals. Manage workflow, handle escalations, proactively engage resources to address issues, and effectively delegate workload across the leadership team. Develop and achieve performan
- LParalegal AssistantLegalAxiomDec 2019 - Dec 2020 (1 year 1 month)• Contacted and communicated with other organizations or agencies to obtain relevant and necessary information. • Followed rules and procedures of court to create legal papers including summonses, motions, briefs, pleadings, wills, trusts and deeds. • Read and proofread documents and correspondence, checking content for compliance with legal procedures. • Organise and maintained documents, case files and law libraries, facilitating quick location and retrieval of case information. • Supported legal professionals through application of specialised knowledge of legal terminology and procedures. • Prepared and processed legal documents and papers to support various business functions, engagements and agreements. • Maintained confidentia
Education
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- Bachelor of Science ComputationalFidelitas UniversitySep 2023 - Current (2 years 8 months)
- USpecialization Computer LawUniversity Free School of LawDec 2021 - Jan 2023 (1 year 2 months)
- Degree LawULACITApr 2017 - Jan 2022 (4 years 10 months)