Diana varela Program Analyst, PMP

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Oversight Lead

Tantus Technologies, Inc.

Mar 2023 - Oct 2023 (8 months)

Tantus is an IT consulting firm that supports mission-critical programs for federal agencies, specializing in PMO, Health IT, Financial Management, and Tech Solutions. Key Achievements: Developed strategies to optimize communication processes, virtual Confluence space maintenance, and governance, fostering seamless collaboration among internal client groups to advance their mission of enhancing healthcare quality through value-based incentive programs. Orchestrated strategic vendor management and devised recruitment strategies for a nationwide survey initiative, assessing service quality among short-stay residents spanning 12,000+ nursing homes across the country. Crafted and executed a comprehensive communications management roadmap, refin

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Sr. Business Analyst

Tantus Technologies, Inc.

Oct 2022 - May 2023 (8 months)

Guided customers through Robotic Process Automation (RPA) driven automation journeys, identifying process gaps, and partnering with developers to craft bespoke solutions. These innovations have remarkably reduced operational task time by 90%. Key Achievements: Orchestrated full-cycle requirement gathering and documentation for groundbreaking (Robotic Process Automation) RPA solutions at Centers for Medicaid and Medicare Services (CMS). Embraced Agile methodologies and leveraged human-centered design tools, resulting in annual client time savings of 800+ hours. Facilitated end-to-end customer experiences, from tech adoption and training to tech support. Played a key role in boosting tech awareness and streamlining efficiency.

Program Analyst

Tantus Technologies, Inc.

Oct 2021 - Oct 2022 (1 year 1 month)

Conqueror Awardee for exceeding clients' expectations and improving overall processes* Key Achievements: Supported the full development lifecycle for a new tracking and reporting SharePoint tool that saves CMS locations across the country over 1000 hours per year in data collection and management work. Elevating client enforcement case tracking, I designed personalized Jira-based solutions, also offering continual support and training. Delivered 10+ solutions across CMS sites, fostering operational efficiency and collaboration. As a Scrum master for the client's Data Analytics Team, I empowered them in Agile methodologies and strategic planning. Provided support during Program Increment goals definition, risks identification, and employed m

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Independent Contractor

Health Care Without Harm,

May 2021 - Jul 2021 (3 months)

Integrated data analysis techniques to rapidly transfer carbon footprint data of 200+LATAM Hospitals, from the database to a web-based climate impact check-up tool.

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Project Manager

Edge of Yesterday

Sep 2020 - Oct 2021 (1 year 2 months)

Edge of Yesterday is a small company specializing in interactive educational content for teenagers, including books and workshops, with a focus on storytelling as a learning method. I Championed Agile techniques implementation, coaching the team to amplify project outcomes and operational efficiency throughout project lifecycles. Key Achievements: Oversaw website development projects, improving branding and user experience, while incorporating new services. Managed a diverse team of four (interns, designers, developers) using Agile methods. Implemented Kanban framework for streamlined workflows, better change management, and improved collaboration. Successfully recruited web development contractors and reduced project costs through negotiat

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Marketing Coordinator

Edge of Yesterday

Apr 2020 - Sep 2020 (6 months)

Supported the development of marketing and business strategies during the brand's expansion into new markets, contributing to its transformative impact on teenage learning through storytelling. Key Achievements: Introduced the brand to new digital markets, leading to increased revenue by at least 10%. Developed a marketing plan to enhance brand positioning in a niche market. Proposed and led social media campaigns that led to a 52% increase in followers.

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Consultant, Environmental Manager

Conjunto residencial El Faro 118

Oct 2019 - Dec 2019 (3 months)

Aligned the organization with Colombian environmental laws by devising and executing a comprehensive solid waste management system. This encompassed outreach, communication strategies, and workshops for residents, resulting in a 30% rise in awareness and waste generation reduction.

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Consultant, Environmental Manager

Conjunto Residencial Colseguros

Apr 2019 - Nov 2019 (8 months)

Key Achievements: Supervised and managed contractors to assess solid waste capacity for the 347-unit property. Established impactful strategies to mitigate solid waste generation, resulting in a remarkable 40% reduction in waste management costs. Orchestrated environmental awareness workshops for complex residents, enhancing their understanding of sustainable practices. Additionally to this, I facilitated workers' occupational health awareness. Designed and implemented the Occupational Management Plan alongside the Waste Management Plan for the complex.

Operation analyst

Medbac Inc

Apr 2019 - Feb 2020 (11 months)

Medbac was a multilingual consulting company supporting Nucare Carolina Ambulance's business operations, based in the US. I Encouraged operational analysis with an emphasis on efficiency. My responsibilities encompassed a range of tasks, uncluding processing transcript claims, setting up patient payment plans, and crafting operational reports. Key Achievements: Innovated by creating user-friendly training tools, cutting training time by over 40% enhancing team proficiency. Formulated strategies to optimize cash flow in Accounts Receivables (AR), contributing to improved financial stability. Revamped a tracking system to identify and report cases driving increased AR, enabling informed decisions and strategic adjustments.

Cultural Exchange Program Participant

Cultural Care Au Pair

Jan 2017 - Dec 2018 (2 years)

I embarked on an unforgettable cultural exchange journey that profoundly enriched my global perspective, amplifying my cultural sensitivity and honing my adeptness in cross-cultural communication. Strengthening my second language while mentoring and uplifting kids during their crucial developmental stages.

Research Assistant

Universidad Autónoma de Occidente

Jan 2016 - Jan 2017 (1 year 1 month)

Key Achievements: Supported data-driven result analysis and monitored sample quality for cutting edge thermal analysis projects involving biological materials. Employed Calorimetry and Mass Spectrometry scanning techniques to derive insights. Developed the comprehensive analysis, conducted in-depth research, and consolidated findings into impactful papers centered around the thermal properties of Kefir grains. Presented these enlightening results at the National Biological Science Conference. Collaborated with research coordinators to ensure seamless tracking and vigilant monitoring of project evolution throughout its lifecycle. Contributed to making informed decisions through accurate data interpretation.

Diana varela

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