Diana Quinones

A

Retail Store Manager

AT&T

Apr 2022 - Current (3 years 3 months)

• Spearhead store operations, driving revenue growth and team performance to exceed sales targets. • Achieved a 5% increase in sales in Q3 2023 through strategic planning and customer engagement. • Successfully leveled up the store by maximizing opportunities and has maintained a higher level for the last three periods. • Enhanced employee performance through targeted coaching, significantly improving expert-level sales execution. • Recognized for effectively coaching out underperforming employees while fostering a high-performance culture. • Mentor and develop high-potential employees, successfully promoting assistant managers into leadership roles. • Strengthening AT&T's community presence by leading outreach events and customer ed

A

Store Manager

AT&T

Apr 2022 - Current (3 years 3 months)

• Managed daily store operations, serving as a key leader in driving sales and customer satisfaction.

Sales Representative

IBC Bank

Feb 2018 - Oct 2019 (1 year 9 months)

• Provided expert financial guidance, assisting clients with account management and loan applications. • Led financial education initiatives, organizing events to enhance customer understanding of banking products. • Ensured seamless operations through accurate reconciliations, deposit preparation, and staff training.

E

District Manager

Experts Communications Vega Baja,

Jan 2015 - Sep 2017 (2 years 9 months)

• Oversaw operations for six retail locations, leading a high performing sales team to surpass revenue targets. • Implemented strategic initiatives that secured the company's ranking among the Top 25 Agents for four consecutive years. • Led inventory management, audits, and promotional campaigns, optimizing sales performance and compliance. • Recruited, trained, and mentored store managers, fostering a culture of continuous improvement and excellence.

E

Sales Associate

Experts Communications Vega Baja,

Jul 2012 - Dec 2014 (2 years 6 months)

• Consistently exceeded monthly sales targets through a customer-first approach and product expertise. • Recognized for leadership potential and promoted to District Manager within three years.

Diana Quinones

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Diana's behavioral traits
Diana's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.