Diana Paola Duarte Cepeda Operations and Talent Leader

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Associate Manager of Operations and Shareholder

IOTA IMPACT COLOMBIA S.A.S

Jan 2020 - Jan 2024 (4 years 1 month)

Leader in recruitment and organizational development, responsible for creating and executing selection processes, wellness plans, training and growth for work teams. Leader in OKR management, career plan monitoring, automation of talent and operations processes, and payroll administration in the United States and Puerto Rico. Responsible for payments to suppliers, accounts receivable tracking, stock option cap table management, and contract drafting and review. Leader in logistics processes, event planning, and manages certifications, memberships, and licenses in the United States and Puerto Rico. Also experience in tax legal issues in Colombia. Key Accomplishments: • I designed and implemented the company's comprehensive recruitment proce

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Director and communications coordinator

Fundación Daniella Sarmiento C

Jan 2019 - Current (7 years 10 months)

Development and management of brand strategies, events and communication initiatives. Designer of the foundation's logo, promoting the organization's visual identity and positioning. Passionate about social initiatives, committed to leading projects that generate positive impact and strengthen the connection with the benefited communities. Helps organize foundation events and raise donations.

Regional Key Account Channels

Lentespluscom

Jan 2018 - Jan 2020 (2 years 1 month)

Management and development of e-commerce channels in Mexico, Chile, Argentina and Colombia, including platforms such as Rappi, MercadoLibre, Linio, Walmart and Farmatodo. Organization of product catalogs, negotiation of discounts and promotions with suppliers such as: Bausch and Lomb, Cooper Vision, Alcón and Johnson & Johnson. Led the integration of private label distribution platforms in Chile and the company's participation in key events such as Black Friday and Cyber Monday. Negotiation and follow-up with payment gateways, achieving commercial benefits through platforms such as PayU and Mercado Pago. Key Accomplishments: • Successfully developed and managed e-commerce channels in Mexico, Chile, Argentina, and Colombia, driving growth o

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Marketing Leader

Antártica Mercadeo y Negocios Estratégicos

Jan 2015 - Jan 2017 (2 years 1 month)

Creation of services, writing content for the web and social media, and developing marketing strategies aimed at positioning brands. Skilled in generating creative proposals aligned with corporate objectives, managing to improve the visibility and reach of the company in digital channels.

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Training and Buyer Analyst

Linio.com Group

Jan 2012 - Jan 2015 (3 years 1 month)

Training of suppliers on the use of platforms such as SellerCenter and company processes. Creation of content using HTML, development and optimization of product catalogs, and strengthening of commercial accounts. Skilled in negotiation with suppliers, management and purchase of orders. Key Accomplishments: • Trained suppliers on company operations and the SellerCenter platform, improving their efficiency and engagement. • Created dynamic content using HTML to enhance product visibility and customer experience. • Optimized supplier accounts, achieving improved performance and stronger partnerships. • Negotiated favorable agreements with suppliers, driving cost savings and increased collaboration. • Successfully managed the creation, pr

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Commercial Advisor for Products and Services

Colpatria Bank

Jan 2011

Placement of financial products such as credit cards, life insurance, unemployment insurance and fraud protection. Personalized advice to clients on credits and financial services, ensuring solutions adapted to their needs. Opening of savings accounts, current accounts and CDT, among other functions related to banking management and customer service. Key Accomplishments: • I successfully sold and opened financial products such as credit cards, savings and checking accounts, life insurance policies, unemployment and fraud protection, meeting sales goals. • Provided exceptional customer service, contributing to high customer satisfaction and loyalty.

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Insurance Sales Consultant

Top factory

Jan 2008 - Jan 2011 (3 years 1 month)

Advise clients on products from different companies to achieve sales goals for different types of insurance. Key Accomplishments: • Provided advice to clients on a wide range of insurance products, tailoring solutions to meet individual needs and ensuring customer satisfaction. • Achieved company sales goals. • Successfully managed campaigns for leading brands and organizations, including Coomeva Hurto, Banco Agrario, Gas Natural, Electricaribe, Citibank, Directv, and Diageo, driving product awareness and customer engagement. • Promoted specialized insurance products, such as Vida Plus and Premium for Citibank, achieving notable sales performance and customer retention. • Conducted audits for Salud Total Prepaid Medicine, ensuring comp

Diana Paola Duarte Cepeda

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Diana Paola Duarte Cepeda

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