Diana Marcela Ardila Bedoya

Accounts Payable Analyst

Blackboard, Anthology Inc

Oct 2023 - Current (2 years 8 months)

• Process invoices in systems D365 and Oracle Fusion • Communicate with purchasers to seek approval, request purchase orders, resolve issues. • Process payments. • Payment Input in Cash Pro application of Bank of America • Manage email for AP, answering questions related to invoices and payments. • Create reports of Credit notes, Processed invoices, Voided reports, Payment reconciliation and Aging.

F

Customer Service Representative/ Fraud prevention

Fiserv TCPA

Mar 2023 - Oct 2023 (8 months)

• Contact cardholders thought outbound calls to verify recent transactions in order to prevent fraudulent activities and safeguard the card holder's information. • Place temporary or permanent hold on cards if any fraudulent activity is detected. • Assist and inform customer on how to proceed in case the card information has been compromised.

Accounting Assistant Senior I

Brinks inc

Mar 2021 - Sep 2022 (1 year 7 months)

• Set up, review, and modify contract in Oracle Contracts Management. • Respond to Inquiries from Sales, Operations and Finance regarding contract specifics. • Update and maintenance of all customers and contracts in the centralized Contract Administration Database, • Complete Sales Force Task Assigned to EBS Contract Team • Correct billing cycles or uncollected Invoices. • Create SOX Reports proving that the company is in Compliance and meets the necessary data security and financial transparency thresholds. • Create reports in Pivot tables of team Performance.

G

Customer Service Representative/Cashier

Global Exchange

Dec 2018 - Feb 2021 (2 years 3 months)

• Execute Customer transactions regarding cash and money exchange. • Proficient in exchanging 20 different currencies. • Exceed monthly sales goal. • Record Amounts received and prepared reports of transactions. • Train new employees regarding money exchange procedures and cash drawer handling.

Terminal Inspector

OPAIN S.A

Sep 2017 - May 2018 (9 months)

• Carry out inspection of the terminal at the infrastructure and operation. • Fully enforce the aeronautical regulation by airlines. • Create Irregularity reports when there was any violation of Colombian Aeronautical Rules. • Assisting passengers at the information desk with any guidance or special need they had. • Assist Airlines Staff with logistical assistance due to delays or cancellations.

L

Customer Service, Security Agent, Supervisor and Trainer

LONGPORT – SPIRIT AIRLINES

Dec 2013 - Mar 2017 (3 years 4 months)

• Assisted Passengers by making reservations, preparing and issuing tickets, calculating of fares and issuing of refunds. • Issue boarding pass and check-in passenger baggage. • Verify Identification and travel documents to efficiently board passengers for an on-time departure. • Contact Customs and Border Protection to clarify how to handle certain problems with documentation. • Contact Department of Homeland Security if any report was shown for passengers. • Boarding gate assistance, arrange all passenger on-board on time. • Evaluate passengers and address threatening behaviors, to prevent any acts of unlawful interference. • Perform Aircraft Safety Inspections. • Ensure and monitor all Baggage was loaded properly. • Assist Cust

Diana Marcela Ardila Bedoya

About

Detail

Timeline

Résumé