Diana Gigante

Diana Gigante

About

Detail

GoHighLevel Specialist | CRM Systems | Automation & Workflow
Caloocan, Metro Manila, Philippines

Contact Diana regarding: 
work
Full-time jobs
Starting at USD1.5k/month
Flexible work
Starting at USD10/hour
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Internships
Open to unpaid internships

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • OnlineJobsPH
    GoHighLevel Specialist
    OnlineJobsPH
    Feb 2026 - Current (3 months)
    • Build and configure CRM pipelines, workflows, and lead management systems in GoHighLevel. • Create automated follow-up systems using email, SMS, and WhatsApp messaging. • Set up lead capture funnels, forms, and surveys connected to CRM pipelines. • Configure appointment calendars with automated reminders. • Test automation sequences to ensure leads flow correctly from forms into CRM pipelines. • Support system organization and automation improvements to reduce manual work for businesses.
  • Carelon Global Solutions Philippines
    Benefits Analyst
    Carelon Global Solutions Philippines
    Sep 2022 - Aug 2025 (3 years)
    ● Assist in identifying business needs and translating them into software requirements. ● Ensure requirements are integrated into system design and testing. ● Define, configure, and maintain benefit services and plan designs. ● Support product development to meet customer needs and ensure accurate benefit data.
  • OnlineJobsPH
    Personal Assistant
    OnlineJobsPH
    Jun 2025
    • Researched government and utility rebate programs including eligibility requirements and application procedures. • Contacted agencies to verify application steps, documentation requirements, and deadlines. • Organized research findings into structured documents and guides for easy reference.
  • OnlineJobsPH
    Market Researcher
    OnlineJobsPH
    Aug 2022
    • Conducted research on companies within the EDI software and multi-enterprise supply chain markets. • Collected and organized company data in Google Sheets to support market analysis and outreach preparation.
  • Accenture
    Business Process Specialization Associate / Health Admin Services Associate
    Accenture
    Apr 2018 - Jun 2022 (4 years 3 months)
    • Handle customer requests/problem identification and follow defined incident notification and escalation procedures. • Perform core business process transactions involving data entry/data capture according to defined methods, procedures, and standard delivery solutions for healthcare account. • Maintaining high customer satisfaction ratings by processing transactions accurately. • Monitor beginning and ending inventory on a daily basis to allocate the aging documents to the team. • Provides training to new hires to help them familiarize the standard operating procedures. • Auditing the completed documents to ensure the quality of the team. • Attends and schedules meetings about the status and updates of the standard operating procedures in
Education verified_user 0% verified
  • University of Caloocan City
    Bachelor in Public Administration, Political Science and Government
    University of Caloocan City
    Jan 2013 - Dec 2017 (5 years)