Diana Fernanda Chacon Diaz

I

Architecture

INGCOR S.A.S

Jan 2025 - Nov 2025 (11 months)

I designing and structuring the payroll through appropriate salary scales aligned with the functions and responsibilities of each position | Developing compensation strategies based on incentives, benefits, emotional salary, and flexible remuneration, aimed at ensuring the attraction, retention, and motivation of human talentwithin the organization.

G

Senior Bilingual Recruiter

Global Staffing Solutions | AB Consulting GSS

Nov 2024 - Oct 2025 (1 year)

Managed end-to-end recruitment across LATAM, U.S., Canada, Mexico and Puerto Rico for engineering, QA/QC, logistics, maintenance, and administrative roles in manufacturing plants, tire, and rubber industries | Candidate Sourcing & Screening | Utilized LinkedIn Recruiter and other sourcing tools to identifytop talent globally, conducted CV evaluations, DISC assessments, and reference checks, contacting professional references worldwide | Compliance & Background Checks | Coordinated background checks and drug screening tests with partners in the U.S. and Mexico | Stakeholder Collaboration | Worked closely with hiring managers and department heads to understand hiring needs and ensure role fit | ATS Management & Reporting | Maintained data int

IT Recruiter

Gold Media Tech

Jul 2024 - Oct 2024 (4 months)

Managed end-to-end recruitment remotely across Latin America, primarily Brazil, Mexico, Colombia, Ecuador, and Argentina, focusing exclusively on technology roles including robotics, programming languages, and developers (back-end, front-end, or full-stack) | Candidate Sourcing & Screening | Utilized LinkedIn and other sourcing tools, conducted CV evaluations, virtual interviews | Stakeholder Collaboration | Worked closelywith department managers to understand hiring needs and ensure role fit | Market Research | Applied industrytrends and best practices to keep the company competitive in attracting top tech talent | Relationship Management | Established and nurtured relationships with potential candidates, ensuring engagement throughout the

Administrative & Portfolio Management

marval

May 2021 - Jul 2024 (3 years 3 months)

Portfolio & Resource Management | Oversaw administrative management and collection of the assigned client portfolio nationwide | Payment Plan Execution | Accurately implemented client-approved payment plans in coordination with branch management | Issue Resolution | Identified and corrected unprocessed or delayed payments to ensure compliance | Collections & Compliance | Efficiently managed assigned portfolio, achieving collection targets and adherence to terms and conditions | Client Relationship Management | Conducted effective negotiations to ensure timely payments while safeguarding confidentiality of personal and financial information | Process Optimization | Streamlined collection procedures to enhance portfolio performance.

Portfolio & Collections Advisor

Davivienda

Mar 2018 - Apr 2021 (3 years 2 months)

Client Portfolio Management | Provided precise guidance to clients regarding their banking portfolios, ensuring alignment with both client needs and bank objectives | Payment Negotiation & Agreements | Established and negotiated payment arrangements to preserve and strengthen client loyalty | Portfolio Recovery | Managed assigned portfolio with focus on achieving predefined recovery targets and improving performance metrics | Customer Relationship Management | Maintained high-quality interactions and effective communication with clients to ensure timely portfolio recovery.

U

Student Intern

University | Industrial de Santander

Jan 2015 - Feb 2016 (1 year 2 months)

Certification & Process Support | Participated in preliminary tasks of the certification process and external audit socialization with ICONTEC | Reporting & Analysis | Prepared process execution reports and implemented financial process satisfaction surveys | Documentation & Compliance | Assisted in socializing regulations and reviewed institutional documentation for accuracy | Tracking & Follow-up | Compiled corrective, preventive, and improvement action liststosupportcertification renewal

Diana Fernanda Chacon Diaz

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