D

Diana Cuevas

About

Detail

California, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • P
    Civil Case Manager
    Prober & Rafael A Law Corporation
    Mar 2022 - Apr 2025 (3 years 2 months)
    • Managing Civil/Collection/unlawful detainer caseload, which is comprised of the below tasks for a mostly consumer/commercial/real estate litigation/ DOJ practice • Follow up with Attorney Service and Courts to obtain case status and ensure that cases are moving forward timely • Handle daily mail and daily emails, Drafting Decs, invoices • General Office Duties • Preparing, Filing, and e-fling documents to courthouses on demand • Experience with the following applications counselink, one legal, Synplicity, and pro-law. • Entered transactions for invoices. • Follow up with clients with information on cases • Creating and maintaining litigation calendar for the firm. Familiar and updated with the Fair Debt Collection Practices Act (
  • O
    Legal collections Agent / Wage Garnishments
    Oportun Inc.
    Mar 2017 - Mar 2022 (5 years 1 month)
    • Audited, litigated, and prepared for cases assigned, ensuring thorough case management and compliance with legal standards. • Drafted legal documents such as contracts, payment agreements, and ledgers, maintaining accuracy and clarity in all documentation. • Prepared and filed documents with courts, ensuring adherence to procedural requirements and deadlines. • Organized and archived documents related to completed and ongoing cases, facilitating easy access and retrieval of information. • Kept track of changes in the legal framework, providing timely updates to the team to ensure compliance with current laws. • Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices, ensuri
  • O
    Field Collector
    Oportun Inc.
    Nov 2015 - Mar 2017 (1 year 5 months)
    • Manage multiple delinquent accounts for debt collection efforts. • Keep track of assigned accounts to identify outstanding debts. • Plan a course of action to recover outstanding payments, scheduled meet up with customers to refinance loans and bring accounts back to current. • Negotiate payoff deadlines or payment plans and collected payments. • Handle questions or complaints. • Investigate and resolve discrepancies in payments or accounts, utilizing Microsoft 365 for efficient documentation and communication across the organization, ensuring that all team members were aligned in their efforts to manage accounts effectively.
  • T
    Bar server/Front server
    The Jonathan Beach Club
    May 2013 - Nov 2015 (2 years 7 months)
    • Consistently provided fine dining hospitality for club members and guests. • Maintained knowledge of current menu items, garnish ingredients and preparation methods including daily specials. • Increased competition of wine and wine pairing. • Maintained high standards of customer service durning high volume, fast-paced operations. • Promptly and empathetically handled guests concerns and complaints.
  • A
    Service Agent
    Aviation Safeguard
    Mar 2012 - May 2013 (1 year 3 months)
    • Prepared documentation prior to flight arrival or departure. • Observed and reported activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. • Carried out instructions as documented in site Post Orders. • Made periodic patrols to check for irregularities and inspect protection devices and fire control equipment. • Enforced regulations and directives for the sites pertaining to personnel, visitors, and premises. • Patrolled assigned site on foot or in vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. • Prepared logs and reported as required.
  • F
    Sales Associate/Casher
    Forever21
    Sep 2008 - Nov 2010 (2 years 3 months)
    • Greeting customers, informing them of promotions and sales. • Providing assistance, answering questions and restocking. • Ensuring the store is neat and organized. • Rung up purchases, handled currency, credit and gift card transactions. • Bagging and removing sensors quickly and accurately, while also engaging in document management to maintain accurate sales records. Additionally, I performed data verification by checking ledgers of sales to ensure everything was accurate for closing, contributing to the overall efficiency and accuracy of store operations.
Education verified_user 0% verified
  • C
    Bachelor in Criminal
    California State University of Long Beach
    Aug 2024 - Current (1 year 9 months)
  • L
    Associate Degree
    Los Angeles South West college
    Aug 2022 - Jun 2024 (1 year 11 months)
  • I
    High School Diploma
    Inglewood High School
    Sep 2005 - Jun 2009 (3 years 10 months)