Diana Begue

I have an excellent background in accounts receivable, customer service, sales and administration; I am very interested in your position. I have over twenty years of customer service experience and have always been highly valued by both my employers and customers. My background fits your requirements very well.For both of my employers I quickly got to know their systems and procedures. This enables me to quickly assess a customer’s problem and then resolve it. I work hard at satisfying customers and have frequently been told that I am friendly and helpful. I know the level of service that customers expect and I know how to deliver it. I’m told I have a very pleasant phone voice. I have four years of experience in customer service and have been given progressively more responsible assignments.For over 5 years I handled inside and outside sales for a cosmetic company. I was recognized as one of the best sales people in the company and was particularly effective at “add on sales.” For the bulk of my career experience I have handled clients face to face or on the phone, or by email. I have been able to assist clients and welcome them to the office while maintaining and prioritizing tasks my superiors have asked of me to complete. My quality of work has been awarded and recognized as well. I have always been viewed as a person with lots of enthusiasm. When I believe in the product and service of the company I work for, I am always enthusiastic and can sell our service or product. Because I believe in my company and the quality of my work, the customer always has confidence as well.I have broad experience in Windows 95, 98, and NT 4.0, XP, and I can install software. I have also trained many people on database and word processing software. I look forward to a personal interview. The position appears to be very challenging and I would enjoy taking on such a challenge.