D
Diana Arredondo
About
Detail
Adminstrative Manager
Colombia
Résumé
Jobs
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- KOperations and Administrative CoordinatorKirei Cleaning ServicesJan 2023 - Jan 2026 (3 years 1 month)• Coordinated daily operations, scheduling, and resource allocation to ensure services were completed efficiently and on time. • Served as the primary point of contact for customer inquiries, service requests, scheduling changes, and issue resolution, ensuring timely and professional support. • Managed scheduling adjustments and operational changes while maintaining service quality and customer satisfaction. • Processed billing, accounts receivable, accounts payable, and financial reporting using FreshBooks. • Supported payroll administration and employee onboarding through ADP. • Prepared quotations, service proposals, budgets, and client documentation. • Coordinated communication between customers, field staff, and management to ensure sm
- KAdministrative AssistantKirei Cleaning ServicesJan 2021 - Jan 2023 (2 years 1 month)• Supported day-to-day operations and administrative processes in a fast-paced service environment. • Coordinated customer communications and assisted with scheduling and service-related inquiries. • Maintained billing records, tracked payments, and supported accounts receivable and payable processes. • Verified invoices, maintained accurate documentation, and ensured timely administrative follow-up. • Assisted in workflow coordination and prioritization of operational tasks to support efficient service delivery. • Collaborated with team members to resolve customer concerns and maintain positive client relationships.
- KAdministrative ManagerKasai SASJan 2013 - Jan 2019 (6 years 1 month)• Managed daily administrative and operational processes in a fast-paced business environment. • Worked closely with different departments to ensure efficient operations and timely issue resolution. • Maintained confidentiality and accuracy while handling customer, employee, and operational information. • Maintained strong client relationships through professionalism, responsiveness, and attention to detail. • Coordinated scheduling, quotations, purchasing processes, and administrative follow-ups.
Education
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Strategic Marketing Management SpecialistUNADJan 2022 - Dec 2022 (1 year)- Business DiplomaCanadian collegeJan 2021 - Dec 2021 (1 year)
- Bachelor Biomedical EngineerUniversidad Manuela BeltranJan 2007 - Dec 2007 (1 year)