Diana Carolina Murillo Simbaqueba

Diana Carolina Murillo Simbaqueba

About

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Virtual Assistant / Operations Manager / Influencer Outreach Specialist
Italy

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Résumé


Jobs verified_user 0% verified
  • A
    Content Quality & Operations Specialist public Remote experience
    Apavale
    Aug 2025 - Current (1 year 3 months)
    I work as a Content Quality & Review Specialist supporting the agency’s social media and content production team. My role sits between content creation and publishing, acting as the final quality filter to ensure all deliverables meet brand, format, and platform standards before going live.

    Key responsibilities:
    Review social media content (posts, captions, reels, short-form videos, visuals) before publication
    Verify formatting, copy accuracy, tone of voice, specs, links, and platform requirements
    Ensure consistency across multiple brands and accounts handled by different SMMs
    Detect errors early to prevent rework, delays, or publishing mistakes
    Coordinate revisions and approvals with social media manager
  • A
    Shopify Manager | Executive Assistant public Remote experience
    AirAssistant io
    Aug 2025 - Apr 2026 (9 months)
    Provide full executive and marketing assistance for an online retail brand, ensuring smooth day-to-day operations and consistent growth. Key contributions included:

    Shopify Store Creation & Management: Built and maintained the e-commerce site, optimized product listings, and implemented best-practice merchandising.

    Email Marketing: Designed and scheduled campaigns, managed subscriber lists, and monitored performance to improve open and click-through rates.

    Marketing Strategy Design & Implementation: Developed and executed multi-channel marketing plans aligned with sales goals and seasonal promotions.

    Social Media Management: Managed Instagram and Facebook accounts—planning content calendars, writi
  • BrainPower Agency
    Operations Manager public Remote experience
    BrainPower Agency
    Feb 2021 - May 2025 (4 years 4 months)
    - Designed and implemented Standard Operating Procedures (SOPs) to decrease operational costs and increase overall effectiveness.
    - Onboarded, trained, and supervised new teammates, ensuring that all policies and procedures were fully followed.
    - Managed and maintained documents and records while executing various clerical duties assigned by managers and CEOs.
    - Migrated SOPs, Wiki docs, and templates between applications such as Notion, ClickUp, and Trainual.
    - Supported technological implementation tasks using tools such as Hotjar and Zapier.
    - Assisted in searching and hiring new teammates on HR platforms.
    - Managed influencer outreach and User-Generated Content (UGC) campaigns.
    - Conducted audie
  • H
    Virtual Assistant public Remote experience
    HealthyLifeStyleHomestead | Pinterest Blog
    Feb 2020 - Dec 2020 (11 months)
    Pinterest account management
    -Pin-post designs in Canva and Tailwind scheduling.
    -Tailwind management, pin reprogramming
    -Pin's Topic Research and hashtags
    -Strategies to get new followers
  • T
    Virtual Assistant and Community Manager public Remote experience
    TravelMamma Anna Von | Travel Vlogger
    Jul 2019 - Oct 2021 (2 years 4 months)
    Community Manager for Instagram and Facebook
    - Answering DM's, comments and interact with followers.
    - Create and schedule newsletters via Canva.
    - Create posts.
    - Hashtags research.
    - New follower’s strategies.
    - Weekly and Monthly reports of RRSS performance.
    - Basic assistance in Shopify Store.
    - Create and manage a community in Mighty Networks
    - Research and create content for Email Marketing campaigns in Aweber
    - Upload, edit and publish videos on YouTube
  • C
    Operations Assistant
    Clickable Impact
    Feb 2019 - Apr 2020 (1 year 3 months)
    Virtual Assistant, in charge of providing administrative and marketing support. Functions performed among others: Creation of reports in Canva and Google (Docs & Sheets), editing in ClickFunnels, Klaviyo, audience research for Meta Insights.
  • Virtual Emily
    Virtual Office Assistant
    Virtual Emily
    Jun 2018 - Apr 2019 (11 months)
    Virtual Assistant - Data Entry for the sales department of a company located in Ohio, entering purchase orders received by different channels (email, telephone, or virtual platforms). Also, I provided customer service support through chat to their clients who made purchases through Amazon.
  • E
    Administrative Assistant
    EStore Services
    Dec 2017 - Jun 2018 (7 months)
    I worked for the Billing department remotely from Bogotá, Colombia. Preparation of e-commerce invoices, calculation of commissions, posting of information on a file-sharing platform, and data storage. 100% virtual work. Data Entry: posting of information in the company's accounting system.
  • C
    Front Desk Receptionist
    Costeo Beach Hostel
    May 2016 - Nov 2016 (7 months)
    I worked in the Reception area and customer service support in the bar restaurant. Customer service, check-in and check-out of clients, reception and organization of reservations through planning management, telephone and email attention to clients, management of cash receipts and petty cash.
    Coordination of courier tasks, supply of work items for the entire hostel, management of the Filemaker system for the entry of clients, and entry of expenses and income during the shift.
  • ExpoCredit
    Administrative Assistant
    ExpoCredit
    Dec 2015 - May 2016 (6 months)
    Bank United monthly reporting. The report collected information from its accounting system. The main task was analyzing the data, creating filter fields, and building a database.
    This company was a Total Business client for which I worked the previous year.
  • T
    Outsourcing Assistant
    TBA Total Business
    Oct 2013 - Dec 2015 (2 years 3 months)
    Record of daily accounting and commercial operations from a client based in Miami dedicated to the purchase and sale of cellular equipment on a large scale.
    I was in charge of the accounts payable department and reporting Banks in the United States.
  • C
    Accounting Assistant
    Cooperative of workers of Valle del Lili's Clinic (Colombia
    Nov 2009 - Oct 2013 (4 years)
    I was in charge of treasury management, receipt and consignment of money, payments to suppliers, disbursement of credits, and disbursement of monetary aid. Payroll discounts, portfolio management, account reconciliation.
  • C
    Administrative Assistant
    Carvajal's Foundation (ONG)
    Jan 2007 - Dec 2009 (3 years)
    I completed my accounting internship for a year. Then, I worked directly with the foundation as a project assistant, supporting the project director in presenting reports to international banks that financed the projects and controlling project budget execution.
  • D
    Commercial Assistant
    Davila Arbona SA
    Oct 2006 - Mar 2007 (6 months)
    Receiving orders and customer service, executing strategies to get leads from Cali and other cities. I also worked on portfolio management, rotation, and various functions in the accounting area, such as journal entries (accounting) and support to the head of accounting.
Education verified_user 0% verified
  • I
    Master in Data Science and eCommerce Strategies public Remote experience
    IUNIT – Universidad Rey Juan Carlos
    Sep 2024 - Current (2 years 2 months)
    This master's degree combines theoretical knowledge and practical skills taught by experts in data science, artificial intelligence, and digital strategies, supported by applied projects and hands-on learning experiences. Upon completion of this program, students will be prepared to face the challenges of the digital environment and contribute significantly to the growth and optimization of e-commerce businesses through data-driven decisions.
  • Alliance Française
    DELF B1, French Diploma
    Alliance Française
    Jan 2012 - Dec 2012 (1 year)
    Intermediate French Course
  • N
    Intermediate English
    National Service of Learning Colombia
    Jan 2008 - Dec 2011 (4 years)
  • C
    Associate's Degree in Accounting
    Centro Superior Cali University
    Jan 2005 - Dec 2008 (4 years)
Projects (professional or personal) verified_user 0% verified