Diego Alejandro Ayala Director

Project Coordinator - elsah Project Manager

Action Against Hunger

Oct 2025 - Current (1 year 1 month)

As a Project Coordinator for elsah, I lead the consolidation of the Logistics Strategy on Humanitarian Aid, establishing it as the benchmark digital infrastructure for the sector. I spearhead the strategic roadmap for the next phase, focusing on building a smart ecosystem driven by predictive analytics and massive collaborative procurement models. I am fully accountable for budget execution and control, ensuring strict compliance with eligibility standards while delivering periodic narrative and financial reports to the donor (ECHO/EU). In my role, I designed the data strategy using Power BI to monitor €4.24 million in procurement volume, identifying market gaps in conflict zones and producing key performance reports on financial and logist

Operations Director

Project HOPE

Mar 2024 - Mar 2025 (1 year 1 month)

As Operations Director, I developed and implemented an innovative technological tool that integrated data from 8 health centers, providing exhaustive control over purchases, expenses, and expirations while significantly enhancing our analytical capacity. This tool enabled the prediction of supply chain needs, resulting in a remarkable 75% reduction in near-expiring medications and generating savings of $70,000 USD in storage costs. I successfully reduced procurement and support lead time by 25% by leading the integration of technological solutions in the supply chain and IT operations. Additionally, I executed a $6 million procurement plan, ensuring the timely acquisition of medicines, medical supplies, and equipment. My efforts in optimizi

Logistics Coordinator

Action Against Hunger

Jun 2023 - Mar 2024 (10 months)

As a Logistics Coordinator, I managed the national logistics team, ensuring the efficient delivery of 100% of humanitarian aid in the field. I implemented medication management policies that resulted in a 40% improvement in overall operational efficiency and reduced audit findings by 70% through rigorous compliance with global policies. Additionally, I developed and implemented a Standard Operating Procedure (SOP) for the warehouse, improving the storage, control, and distribution of medications by 60%. I created an interactive Power BI dashboard, achieving 70% unified visibility of logistics data, which facilitated data-driven strategic decisions. Utilizing Data Analysis Expressions (DAX) extensively, I created calculated measures that tra

Logistics Manager (Acting)

Norwegian Refugee Council

Mar 2022 - Jul 2022 (5 months)

As Acting Logistics Manager, I executed the 2022 action strategy, achieving 100% compliance in the first quarter (Q1) and significant progress in the second quarter (Q2). I implemented and supported formal projects for procurement, fleet, warehouses, and assets, resulting in a 15% optimization of processes in each department. Additionally, I standardized a single list of KPIs for Colombia, Ecuador, and Panama, which improved regional performance visibility and tracking by 20%. My strategy relied heavily on data engineering principles, particularly in managing the data architecture for our logistics operations. I consolidated fragmented inventory data from multiple decentralized physical warehouses, including five major hubs, into a unified

Project Coordinator (Acting)

Norwegian Refugee Council

Oct 2019 - Mar 2020 (6 months)

As Acting Project Coordinator, I successfully coordinated a legal assistance project for conflict victims abroad, benefiting over 500 individuals while ensuring 100% budget execution. I developed a comprehensive route for the design, delivery, and monitoring of 150 productive units, which promoted the economic self-sufficiency of the victims. Additionally, I implemented a characterization tool that reduced request processing time by 20% and improved the accuracy of humanitarian aid for returnees by 30%. I also strengthened the livelihoods of more than 200 victims through monetary transfers, significantly increasing their economic stability. My role required a strong foundation in technical governance and compliance, logistics strategy leade

Technical Logistics Coordinator (Fleet, Warehouses & Assets)

Norwegian Refugee Council

Feb 2016 - Feb 2023 (7 years 1 month)

Led the technical area for Fleet, Warehouses, and Assets for the operations in Colombia, Ecuador, and Panama. Implemented a digital tool that simplified vehicle requests and administration, improving operational efficiency by 70% and reducing response times by 50%. Developed and implemented external software for warehouse inventory control in collaboration with key stakeholders. Advanced standardization to improve real-time control of asset inventory through the UNIT4 platform.

Logistics Coordinator (Field)

Norwegian Refugee Council

Feb 2016 - Dec 2021 (5 years 11 months)

As a Logistics Coordinator (Field), I managed the logistics team in western Colombia, ensuring the timely delivery of humanitarian aid while optimizing operations. I successfully boosted the performance of the national logistics team by 25% through targeted training and effective leadership. My role involved leading the rapid delivery of humanitarian aid to remote and high-risk areas, which required strategic decision-making that improved by 20% through the development of a robust data model. I streamlined supply chain operations by implementing standardized policies and technological tools for decision-making, particularly utilizing Microsoft Power BI, which resulted in a 30% increase in overall efficiency.

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Diego Alejandro Ayala

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Diego Alejandro Ayala

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