Dheeraj

Dheeraj

About

Detail

customer support
National Capital Territory of Delhi, India

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • G
    Customer support associate
    Gemini crypto
    Dec 2023 - Aug 2024 (9 months)
  • Better
    Sales Development Specialist
    Better
    Dec 2021 - Jun 2023 (1 year 7 months)
  • G
    Quality Analyst
    Globiva
    Nov 2018 - Dec 2021 (3 years 2 months)
    As a Quality Analyst, I was responsible for ensuring the highest standards of quality in our products and services through rigorous testing and analysis. I collaborated closely with development teams to identify and resolve issues, enhancing overall product performance and user satisfaction. Additionally, my previous experience as a customer support representative provided me with valuable insights into customer needs and expectations, which I leveraged to improve quality assurance processes. While cold calling and email marketing were not core responsibilities of my role, my background in customer support has equipped me with strong communication skills that are essential for effectively conveying quality standards and expectations across
  • Concentrix
    Customer Service Representative
    Concentrix
    May 2017 - Nov 2018 (1 year 7 months)
  • p
    Consultant
    planman media pvtltd
    Feb 2017 - May 2017 (4 months)
Education verified_user 0% verified
  • Delhi University
    B.com
    Delhi University
    Jun 2012 - May 2015 (3 years)