Desmond Chigariro IT Support Specialist • Systems Administrator • Web Platform

Freelance It Consultant

freelance

Jan 2024 - Current (2 years 7 months)

• Provide technical support and systems maintenance for small businesses and NGOs • Design and deploy secure web platforms with multilingual and mobile-friendly interfaces • Troubleshoot network issues and optimize Linux server performance • Assist clients with ERP integration, data management, and cybersecurity best practices

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Web Host Administrator

Rue & Kings

Mar 2018 - Dec 2023 (5 years 10 months)

• Managed hosting environments and resolved web platform issues • Provided backend support and ensured uptime for client websites • Maintained domain configurations and liaised with hosting providers

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It Officer

Parracombe Packaging

Mar 2012 - Dec 2017 (5 years 10 months)

• Installed and configured hardware, operating systems, and applications • Administered Linux servers and scheduled maintenance upgrades • Provided technical support to staff and clients across departments • Managed HansaWorld ERP system for inventory and reporting workflows • Monitored and maintained LAN/WAN/Wi-Fi networks and peripherals

Systems Administrator

AdMedia

Oct 2010 - Mar 2012 (1 year 6 months)

• Oversaw installation, repair, and preventive maintenance of IT equipment • Managed network infrastructure and asset tracking • Prepared system reports and ensured data integrity

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It Support Officer

Jaggers Wholesalers

Jan 2007 - Oct 2010 (3 years 10 months)

• Administered SQL databases across multiple branches • Delivered first-line support for hardware, software, and network issues

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Computer Technician

Jaggers Wholesalers

Jan 2005 - Jan 2007 (2 years 1 month)

• Maintained asset register and performed preventive maintenance

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Web Master

Jaggers Wholesalers

Jan 2003 - Jan 2004 (1 year 1 month)

• Designed and updated company website • Coordinated with ISP for hosting and connectivity

Desmond Chigariro

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