Gabriel Sales

Gabriel Sales

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CPRO
Canada

Contact Gabriel regarding: 
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Full-time jobs
Starting at USD10/hour
Flexible work
Starting at USD9/hour
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Timeline


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Résumé


Jobs verified_user 0% verified
  • Providence Wave Group
    Chief Partnership Officer (Fractional)
    Providence Wave Group
    Dec 2024 - Current (1 year 11 months)
    -Lead the development and execution of PWG's strategic partnership ecosystem, aligning with healthcare networks, housing organizations, investors, and other key stakeholders. -Identify, cultivate, and secure high-impact collaborations that advance organizational objectives and drive innovation in smart home and housing solutions. -Serve as the primary liaison for executive-level partners, presenting PWG's vision, capabilities, and joint opportunity strategies. -Oversee a portfolio of strategic relationships, ensuring alignment, long-term engagement, and mutually beneficial outcomes. -Negotiate complex partnership agreements, balancing organizational goals with partner value creation. -Collaborate cross-functionally with product, marketing,
  • Providence Wave Group
    Outreach Manager public Remote experience
    Providence Wave Group
    Jun 2024 - Dec 2024 (7 months)
    As Outreach Manager, I led strategic engagement efforts to build meaningful partnerships across healthcare, technology, housing, and community sectors. My role focused on identifying collaboration opportunities, cultivating investor and partner relationships, and driving participation in pilot programs.

    Key Responsibilities & Achievements:

    Designed and executed targeted outreach campaigns to investors, corporate partners, and nonprofits using platforms like Lemlist and LinkedIn.

    Managed prospect pipelines and developed tailored messaging to strengthen connections and secure high-value partnerships.

    Coordinated with internal leadership to align outreach activities with Providence Wave Group’s growt
  • T
    Workforce Management Specialist
    Tucows Inc.
    Jan 2020 - Jan 2024 (4 years 1 month)
    At Tucows Inc, I contributed to the growth and operational success of one of the leading internet services and telecom companies. My work focused on driving customer engagement, optimizing workflows, and supporting cross-functional teams to deliver innovative digital solutions.

    Key Contributions:

    Managed relationships with clients, partners, and/or internal teams to ensure smooth service delivery.

    Supported operational processes within Tucows’ domain services and telecom divisions, contributing to efficiency and customer satisfaction.

    Assisted in workforce coordination and scheduling to align with company objectives.

    Leveraged data analysis and reporting tools to track KPIs, monitor per
  • T
    Customer Support
    Tucows / Ting Internet
    Jan 2018 - Jan 2020 (2 years 1 month)
    Provided front-line technical and customer service support for Ting Internet’s fiber and telecom customers across North America. Responsibilities included troubleshooting internet connectivity issues (Wi-Fi, routers, modems), assisting with billing and account inquiries, and guiding customers through installations and service updates. Delivered support via phone, chat, and email while maintaining high customer satisfaction and meeting SLA targets. Collaborated with technical and field operations teams to resolve escalated cases and ensure smooth service delivery. Consistently recognized for empathetic communication, problem-solving, and turning challenging situations into positive customer experiences.
  • M
    Microsoft Support Specialist
    Jan 2016 - Jan 2018 (2 years 1 month)
    • Resolved escalated client issues while maintaining high customer satisfaction.