Delilah A CastroRammos

An ambitious go-getter that works very hard Professional strengths: Possess four years of Receptionist/Clerical experience. Possess excellent organization skills. Possess 10 years of experience in clerical maintaining and update filing, CV writing, inventory, mailing, and database systems. Establishing and maintaining standard operating procedures. Performing a wide range of administrative duties. Goal oriented and ability to handle multiple tasks. Excellent record in customer service like managing front desk operations, processing sales order and communicating reliable information to customers. Ability to resolve problems. Proficient in basic operating photocopiers and scanners, facsimile machines, voice mail systems, and personal computers programs such as Microsoft Office suite (i.e. Word, Excel, Access, PowerPoint) Outlook, Vista, Windows XP and the Internet. Possess excellent written and verbal communication skills. Possess extensive receptionist and customer service skills. Ability to maintain a good relationship with customers as well public relations. Business English. Travel Arrangements and reservations. Interpersonal Skills