Deepak Singh Mehta Software Engineer - Gen AI

Senior Software Developer

WorkMotion

Mar 2023 - Current (3 years 6 months)

• Built features into Syntea (AI Tutor) at IU Group. • Key contributor to Microsoft Copilot - Syntea Integration. • Worked with Bot Framework, including Adaptive Cards, WaterfallDialogs, and Oauth2. • Contributed to Socratic Teaching functionality serving approximately 50k users. • Optimized Azure OpenAI blocked calls to nearly zero within a week of mass rollout. • Architected event-driven systems and microservices. • Developed backend and frontend components of various services. • Advocated and implemented best engineering practices, including design patterns, unit testin g, CI/CD, and DevOps automation. • Participated in the hiring process by conducting technical interviews.

Senior Software Engineer

Freshworks

Jul 2021 - Jan 2023 (1 year 7 months)

• Modules: Core ITSM and ITOM, Billing and Payments, Employee Onboarding. • Part of the Freshservice (cloud-based ITSM software) product development team. • Introduced new features, revamped existing features, and integrated new services into the product. • Designed and implemented functional and non-functional requirements. * Implemented complex business rules in dynamic forms.

Software Engineer

Autodesk

Sep 2020 - Jul 2021 (11 months)

• Built event-driven systems to automate operational duties. • Part of the Digital Solutions team, providing 100% automation to operations and customer services. • Developed health-check systems and performance monitoring. • Contributed to CI/CD development. • Worked with AWS serverless technologies, including AWS stack: Lambda, EC2, Cloud9, S3, SSM, CloudWatch, X-ray, DynamoDB, SQS, AuroraDB, CloudFormation, CodeDeploy, API Gateway, and SNS.

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Software Engineer

Putatoe Technologies

Apr 2019 - Sep 2020 (1 year 6 months)

• Product requirement analysis, architecture and development of multiple projects • As a Lead developer worked with multiple teams of Developers and interns

Backend Developer

Smartworks

May 2017 - Apr 2019 (2 years)

• Led requirement analysis, architecture, and development for multiple projects, coordinating with teams of developers and interns. • Set up and maintained cloud environments on AWS, designed interfaces, and developed REST APIs for multi-platform use. • Contributed as an individual contributor to streamline deployments and directed projects with detailed planning and technical integration. • Played a key role in code reviews, optimization, scalable development, and promoting best versioning practices using GIT.

Function Test Engineer

Amdocs

Aug 2016 - Apr 2017 (9 months)

• Testing AMD OS ORM and MS in post production environment

Deepak Singh Mehta

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