Admin Officer
Mar 2022 - Sep 2024 (2 years 7 months)
-Serve as the primary point of contact for inquiries via email, chat, and phone, ensuring timely and professional responses that effectively address their needs.
•-Provide essential administrative support to customers, including scheduling meetings, managing calendars, organizing and maintaining data, documents, and records.
- Handle and resolve customers' queries and concerns with empathy, patience, and efficiency, escalating complex issues as necessary.
-• -Maintain a positive, empathetic, and professional demeanor in all interactions with customers, contributing to a positive and supportive work environment.
-Accurately document all customer interactions and relevant information within the information system to ensure data integri