Deante White

Client Success Specialist

National Debt Relief

Mar 2021 - Current (5 years)

I am a multifaceted specialist who helps with inquires about debt consolidation and loan offers from Reach Financial, a lender that provides loans for eligible clients. • Provide stellar customer service through phone, chat, and email channels • Assess inquires regarding adjustments of monthly deposits, loan offers, and legal situations, was trained in legal • Present settlement offers to clients from creditors who have been negotiated with

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Customer Service Representative

Everise - H&R Block

Sep 2020 - Mar 2021 (7 months)

I was a DIY Online Representative who helped online clients with questions and queries about their taxes and general information. I assisted customers with a warm and professional attitude, processed refunds, and interacted with customers through live chat. Additionally, I kept records of customer complaints, ensuring that all issues were documented and addressed promptly. My experience also included call management, as I handled both inbound and outbound calls, which enhanced my ability to resolve customer inquiries effectively and maintain high levels of customer satisfaction.

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Customer Service Representative

Zappos Inc

Oct 2017 - Jun 2020 (2 years 9 months)

I provided customer service and WOW to all of our various customers Accomplishments I've learned how to work on a deadline, and how to perform efficiently and proficiently under pressure. I've met great people through my calls, and I've learned to work around a flexible schedule.. Skills Used: Outlook. Excel Kronos Pipkins Software coding Time management. Patience.

Customer Service/Machine Operator/6S Supervisor/Auditor

Scientific Games

Sep 2016 - Aug 2017 (1 year)

In my role as a Customer Service/Machine Operator/6S Supervisor/Auditor, I managed the various parts and hardware necessary for constructing casino games, including the media (sounds and software) that were prepared for packing and shipping. Additionally, I served as a Customer Service Representative, where I developed strong communication skills and learned to effectively supervise my coworkers. My accomplishments include gaining experience in a prestigious corporation, mastering the ability to work under tight deadlines and quarterly schedules, and utilizing various software tools within the inventory system. I also handled call management as part of my customer service duties, which enhanced my ability to manage inbound and outbound call

Inventory Specialist

WIS international

Mar 2016 - Aug 2016 (6 months)

Scan SKU barcodes on inventory and count inventory on items in stores, malls, or warehouses, as well as lifting when necessary. Accomplishments I learned how to count inventory, how to read SKU numbers, how to tackle a job as quickly and effectively as possible. Skills Used Counting, math skills, reading comprehension, memorizing numbers and amounts so I don't lose count of my stock.

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Graphic Artist

Konami Gaming

Aug 2015 - Feb 2016 (7 months)

I was a graphic artist who completed work through the use of adobe photoshop

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Graphic Artist

Konami Gaming

Aug 2015 - Feb 2016 (7 months)

Freelance Artist/Graphic/Digital Artist/Illustrator

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Marketing Associate/Customer Service

Ammex Corporation

Apr 2014 - Jul 2015 (1 year 4 months)

I was a customer Service Representative and provided assistance for any customers who needed it.

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T Shirt Graphic printer and sign designer

Days West

May 2013 - Jun 2015 (2 years 2 months)

I designed custom-made shirts and prints for signs for the company, ensuring high-quality output that met client specifications. Throughout my time in this role, I learned a lot and had the opportunity to meet many great people. Additionally, I managed orders for designs on both the front and backend, utilizing CRM tools to streamline the process and enhance customer service, which contributed to a more efficient workflow and improved client satisfaction.

Deante White

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