Michael Polen

Chief Executive Officer

Better Health Group

Aug 2021 - Current (4 years 11 months)

Better Health Group (BHG) is a leading national primary care platform enabling providers to operate in value-based care. BHGs purpose is to deliver Better Care, Better Outcomes, and Better Health. Serving more than 200,000 patients in 11 states and supporting over 600 primary care providers across Medicare Advantage, Medicare ACOs, Medicaid, and Commercial.

Senior Vice President, National Medicare CEO

Centene Corporation

Jan 2020 - Aug 2021 (1 year 8 months)

Responsible for the national Medicare business with 1.2 million members and $14 billion in revenue. During tenure led transformation of the Medicare business resulting in membership and revenue growth of 32%, profit growth of 270% and becoming the highest growth MA plan in the industry.

Senior Vice President, Enterprise Operations (2013-2020) and Chief Information Officer (2015-2016)

WellCare Health Plans

Sep 2013 - Apr 2016 (2 years 8 months)

Direct report to CEO responsible for 5000+ FTE organization across customer service, communications, enrollment, billing, claims, configuration, provider data management, payment integrity, information technology, PMO, business training and development, national sales and marketing and national network

Executive Vice President, National Medicare CEO (2016 - 2020) and Enteprise Operations (2013-2020)

Wellcare Medicare

Apr 2016 - Jan 2020 (3 years 10 months)

Direct report to the CEO responsible for two major areas: 1) National Medicare - $7B Medicare business with 550k+ members across 21 states; grew revenue 87% and turned profit from -$12M to $300M+ in 4 years 2) Enterprise Operations - 8000+ total FTE organization responsible for customer service, member and provider communications, enrollment & billing, claims, contract configuration, encounters, payment integrity, member retention and national network; successful scaled operations as company grew from $10 billion to $28 billion

Vice President, Corporate Initiatives and Strategy (2010-2013)

WellCare Health Plans

Jan 2010 - Sep 2013 (3 years 9 months)

Direct report to the CEO accountable for the coordination and development of the company’s strategy, strategic planning process, business development and growth pipeline, market/competitive assessments and short/long term corporate initiatives.

Director, Operations (2007-2008)

WellCare Health Plans

Jun 2007 - May 2008 (1 year)

Led the Florida and Louisiana health plan operations function accountable for health plan provider contract configuration and credentialing, sales operations, encounters management, compliance, member and provider services, member enrollment and member retention. Health plans had combined annual revenue of $1.7 Billion and 480,000 Medicaid, Medicare, CHIP and long term care members

Senior Director, Finance (2008-2010)

WellCare Health Plans

May 2008 - Jan 2010 (1 year 9 months)

Led the Florida and Hawaii health plan finance function accountable for P&L oversight, market expansion analytics, medical expense management, financial planning and analysis, product analytics, service fund analytics, network contract modeling, and encounters management. Division has 500,000+ members across Medicaid, Medicare and CHIP.

Director, Business Planning and Analysis (2005-2007)

WellCare Health Plans

May 2005 - Jun 2007 (2 years 2 months)

Led the Florida and Louisiana health plan strategic planning and business analytics function accountable for market and competitive research, new business development and market expansion analytics, membership forecasting, sales and membership retention analytics

Associate Vice President

JP Morgan

Sep 2002 - May 2005 (2 years 9 months)

Accountable for market and product research, analytics and acquisition due diligence, development of strategic and operating plans and merger intergration projects for the Treasury and Security Services Division

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