From small startups with a few folks wearing many hats, to scaling large teams domestically and offshore, I'm passionate about cultivating teams and infrastructures that support the delivery of the very best customer experience.
My experience in hyper-growth organizations has honed my ability to move fast while ensuring decisions are deliberate, documented, and in line with organizational goals.
I am passionate about AI and human-driven CX, doing hard things, continuous improvement, practicing radical candor, and building amazing things - be it teams, organizations, or Lego.